NA Service Sales Manager

Andritz•Spartanburg, SC

48d

About The Position

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. General definition of the function As part of the "QHSE" policy, the head of the export sector develops the turnover of his commercial area and is the privileged interlocutor of the prospect and the customer in the pre-sales and contract negotiation phases.

Requirements

Mechanical aptitude (knowing how to apprehend a sale of technical products and manage it)
Experience in export sales on medium and long-term cycles (Incoterms, Contracts, payment security)
Master the scope of the company and its market (competitive, technological,...)
Commercial and relational ease
Financial concepts (letters of credit, bank and financial guarantees)
Business Law
Good command of computer tools
Geographical mobility
Availability and responsiveness (customer sense)
Foreign languages (English required), other languages are a plus
Technical knowledge: non-woven (needling)
Mastery of Andritz CRM tools to manage customer relations and facilitate reporting
Ability to listen in order to understand the expectations and needs of the customer / employees
Analytical mind to transform customer/employee needs into solutions
Tenacity (because sales can be part of a long process)
Ability to interact with industry decision-makers (General Manager, Purchasing Director and Technical Director) andtake into account multicultural factors in negotiation
Master: with a commercial or engineering specialization or applicable experience.
A professional experience of at least 5 to 10 years in sales is required and if possible in the field of activity of the Industry.

Nice To Haves

Dual skills (technical and commercial) will be particularly appreciated for this position.

Responsibilities

Contacts Customer base and coordinates the transmission of information, technical support, objectives,
Transmits all relevant information on competition and technology
Prospecting and customer loyalty
Develops and drafts the offer with the support of the application engineering department
Submit the proposal for commercial and technical validation before sending
Negotiate the offer with customers: technical services, conditions of sale (rates, payment, deposits, guarantees, deadlines ...)
May be required to establish and draft sales contracts with the support of the legal department
Specify the input data (budget, technical descriptions, options, locations, various CRRA issues) and transmit to the project manager the elements of the contract
Assist the project manager in case of difficulty during the execution of the contract
Manages sales team