NA Principal Solution Engineer HCM

Oracle

4d

About The Position

You will work collaboratively while also demonstrating exceptional independence—co-leading end-to-end solution discovery, designing tailored solutions, managing RFx responses, delivering executive-ready demonstrations, and driving proof-of-concept (POC) engagements—inclusive of hands-on configuration as needed.
Industry-Centered Discovery and Design: Engage executive, HR, Operations, and IT stakeholders to uncover domain-specific challenges ie: crew/shift scheduling, route- and job-based time capture, complex pay rules and CBAs, tipped and seasonal workforces, safety and certification tracking, irregular operations recovery, high-volume recruiting—and architect fit-for-purpose Fusion HCM solutions. Helping to submit use cases to master demo stories and showcase solutioning Industry pain points and trends on the innovation side.
Pre- and Post-Sales Leadership: Own RFx strategy and responses, craft win themes, deliver compelling persona-based demos, lead POCs (including configuration of all major HCM modules), and guide post-sale solution alignment to ensure value realization and customer references.
AI in HCM Evangelism: Lead the adoption and demonstration of Oracle’s latest AI-driven capabilities for scheduling optimization, anomaly detection, skills inference, talent matching, learning personalization, and predictive workforce insights. Showcase quantified business impacts and continuously master and communicate quarterly enhancements.
Value and Business Case Development: Partner internally to build and co-present ROI models—labor cost reduction, schedule adherence, time-to-fill, compliance, crew utilization, project margin improvement aligned to executive KPIs.
Integration and Architecture Guidance: Partner internally to advise on best-practice integrations across HCM, ERP, SCM, Project Management, and key external systems (property management, POS, TMS, WMS, EAM, payroll, identity, analytics etc.), ensuring high performance, security, and compliance.
Cross-Functional Orchestration: Collaborate with Solution Engineering, Sales, Consulting, Product, and Industry Strategy teams to align go-to-market plays, feedback loops for product/industry roadmap, and scalable asset development. Partner on various project teams for process improvement across the Oracle ecosystem.
Thought Leadership and Enablement: Engage with prospects and customers when representing Oracle at industry events, internal events, and executive briefings; lead enablement sessions; publish and present thought leadership on various topics when asked, where appropriate.

Requirements

• Deep and broad HCM expertise covering Time and Labor, Absence, Advanced Scheduling, Payroll, Learning, Talent, and Recruiting, with knowledge spanning work rules, compliance (CBAs, regulatory), and high-volume, multi-country environments.
• Proven track record independently driving complex presales motions—discovery, solution design, RFx, competitive positioning, executive demos, and hands-on POCs—while partnering closely across teams.
• Strong domain fluency in the target industries, including multi-venue operations, crew/fleet management, job-based costing, regulatory and safety requirements, and event/seasonal/service workforce models.
• Practical experience applying AI/ML to real-world HCM use cases—scheduling, skills intelligence, talent matching, and predictive analytics—with a passion for continuous self-education and advocacy.
• Exceptional communication and executive engagement skills, skilled at simplifying complexity and influencing decisions.
• Builder and enabler mindset—quickly creating reusable demo assets and frameworks, iterating based on feedback, and mentoring peers in the latest product innovations and quarterly release enhancements.
• Experience guiding customers from vision to adoption while proactively managing risk and collaborating to ensure customer success.

Responsibilities

• Lead end-to-end solution discovery.
• Design tailored solutions.
• Manage RFx responses.
• Deliver executive-ready demonstrations.
• Drive proof-of-concept (POC) engagements—inclusive of hands-on configuration as needed.
• Engage executive, HR, Operations, and IT stakeholders to uncover domain-specific challenges.
• Architect fit-for-purpose Fusion HCM solutions.
• Own RFx strategy and responses.
• Craft win themes.
• Deliver compelling persona-based demos.
• Lead POCs (including configuration of all major HCM modules).
• Guide post-sale solution alignment to ensure value realization and customer references.
• Lead the adoption and demonstration of Oracle’s latest AI-driven capabilities.
• Showcase quantified business impacts and continuously master and communicate quarterly enhancements.
• Partner internally to build and co-present ROI models.
• Partner internally to advise on best-practice integrations.
• Collaborate with Solution Engineering, Sales, Consulting, Product, and Industry Strategy teams.
• Engage with prospects and customers when representing Oracle at industry events, internal events, and executive briefings.
• Lead enablement sessions.
• Publish and present thought leadership on various topics when asked, where appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees