NA People Solutions Advisor

Kimberly-Clark

81d • $68,340 - $80,820

About The Position

The NA People Solutions Advisor plays a key role in coordinating and executing HR operations processes across the U.S. and Canada. This role ensures alignment with corporate policies, compliance with local legislation, and consistency with our HR Operating Model while supporting the objectives of the business. The NA People Solutions Advisor provides dedicated on-site support to plant-based leaders and employees, enabling effective HR self-service and delivering high-quality HR operational activities.

Requirements

• Bachelor’s degree in business administration, Human Resources, Psychology, or related field preferred.
• 2+ years of professional experience in HR Operations or a similar HR or service delivery role.
• Strong communication, analytical and customer service skills, and the ability to build relationships, solve problems, and drive process improvements.
• Knowledge or certification in continuous improvement methodologies such as Lean Six Sigma, Agile, and/or Design Thinking preferred.
• Proficiency in MS Office Suite (Word, PowerPoint, Excel).
• Experience using Workday and/or ServiceNow preferred.
• Periodic travel may be required.

Responsibilities

• Execute time-sensitive HR transactions in Workday with regional impact, ensuring accuracy, compliance, and timely completion.
• Track cases through the case management system and meet agreed turnaround times.
• Serve as a subject matter expert for HR teams, employees, and managers on Workday business processes, offering navigational support, education, and promoting self-service when possible.
• Identify process gaps and recommend improvements.
• Collaborate with other global HR partners to address risks and implement continuous improvement initiatives.
• Maintain updated process documentation in accordance with local legislation and internal policies.
• Drive process standardization across North America in alignment with the HR Operating Model.
• Monitor HR operational metrics, ensuring compliance with service level agreements (SLAs) and process efficiency targets.
• Partner with local Talent Business Partners to support business objectives and people strategy.
• Provide responsive, high-quality service to employees and managers.
• Collaborate with external vendors such as Benefits, Payroll, and HR service providers.
• Work cross-functionally with the Legal Department and HR Operations team members to ensure compliance and operational excellence.

Benefits

• Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
• Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees