nCino Product Owner - Special Projects

First Horizon-posted 4 months ago
Full-time • Mid Level
New Orleans, LA
1,001-5,000 employees
Credit Intermediation and Related Activities
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First Horizon Bank is seeking a highly motivated nCino Product Owner to drive the ongoing optimization of our nCino commercial credit origination platform. The ideal candidate will have experience leading Salesforce or nCino product initiatives, a strong background in the financial industry, and a passion for enhancing the client and associate experience through innovative digital lending solutions.

  • Serve as the Special Projects Product Owner for the nCino platform, overseeing high-priority projects and key integrations implementations
  • Gather and prioritize business requirements from stakeholders across lending, operations, IT, and compliance to align with our overall business strategy
  • Collaborate with cross-functional teams, including technology, line of business leadership, credit, and risk, to deliver enhancements and new features in nCino
  • Act as a subject matter expert for nCino within the bank, troubleshooting issues, providing training, and supporting change management
  • Ensure solutions meet compliance and regulatory requirements specific to lending
  • Foster a solutions-driven mindset by identifying opportunities to improve process efficiencies and enhance the user experience
  • Bachelor's degree in Business, Information Technology, Finance, or a related field
  • Minimum 2 years' experience as a Product Owner or similar role, with direct responsibility for nCino or Salesforce Financial Services Cloud products
  • At least 5 years of experience in the financial industry, ideally with lending experience (consumer, commercial, or small business)
  • Demonstrated understanding of banking processes, regulatory requirements, and client needs in the lending space
  • Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements
  • Excellent interpersonal, communication, and stakeholder management skills
  • Experience working in Agile/Scrum environments
  • Experience leading complex transformation projects in a financial institution
  • Familiarity with project management and collaboration tools such as JIRA, Confluence, etc.
  • Experience with Moody's CreditLens
  • Proficient in advanced Excel functions, Word, and PowerPoint
  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
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