Mystery Shopper

Surge Staffing•Jackson, TN

12d

About The Position

We are seeking reliable and detail-oriented individuals to work as Mystery Shoppers. In this role, you will visit assigned retail locations while posing as a regular customer to evaluate customer service, store conditions, and overall shopping experience. Your feedback will help improve service quality and consistency.

Requirements

Must be between 21 and 25 years old
Ability to read and write clearly
Reliable transportation
Ability to meet assignment deadlines
Strong attention to detail
Ability to stand or walk for extended periods, as required by assignments

Nice To Haves

Ideal for individuals who are observant, organized, and comfortable working independently

Responsibilities

Travel to assigned store locations
Remain discreet while posing as a regular customer
Interact with store employees both in person and over the phone to evaluate customer service
Make required purchases and retain receipts for reimbursement
Accurately observe and document the shopping experience
Complete and submit a detailed written report after each store visit
Disclose any competing interests, including prior loyalty to or dislike of specific stores or products
Accurately log hours worked
Maintain and store copies of completed assignments and reports