My Epic Gear Associate (Breckenridge, CO, US)
About The Position
Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). My Epic gear is a new gear membership that provides all the benefits of owning gear, but with more choice, lower cost, and no hassle. Membership unlocks access to over 60 of the latest ski and snowboard models and the convenience of choosing in-resort delivery and daily slopeside pick-up & drop-off, at 12 North American resorts. All managed from the palm of your hand in the My Epic app. Job Summary: The My Epic Gear Associate is the face of the Member Services and Slopeside locations and acts as an ambassador to the My Epic Gear program. The Member Services and Slopeside locations are conveniently located throughout our resorts and offer our members a place to pick up their gear, request gear swaps, ask questions and assist members with making their reservations. This position requires a commitment to providing exceptional guest service, strong organizational skills, willingness to learn multiple software programs, and the ability to work with a team or autonomously.
Requirements
- Keen to learn new skills, open-minded, and can adapt to changing situations
- Must have excellent oral and written communication and organizational skills
- Ability to lift 50lbs, and stand or kneel for 8 hours sometimes outside and in winter conditions
- Ability to work a flexible schedule; weekends and holidays required
Responsibilities
- Provide exceptional service to our members at our Member Services and Slopeside locations.
- Preparing and setting up the gear for upcoming My Epic Gear reservations
- Assisting members during their reservations including ensuring proper fit of gear
- Conducts transactions at front of house POS using various software programs at member services locations
- Responsible for general cleanliness and organization of member facing areas including slopeside.
- Assists with inventory control with My Epic Gear and Retail product
- Assists in movement of gear to and from member services to slopeside locations and tune shops
- Other duties as assigned
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
