MVCC College Store - Supervisor (Full-time)

Barnes & Noble Education • Utica, NY

383d • $35,360 - $35,360

About The Position

The Supervisor at Barnes & Noble College will play a crucial role in providing exceptional customer service and supporting the management team in daily operations. This full-time position requires a resourceful and adaptable individual who can oversee team members, ensure operational efficiency, and maintain a positive shopping environment for the academic community.

Requirements

• 2+ years' experience in a retail setting preferred.
• Candidates must be a minimum of 18 years of age.

Responsibilities

• Spend the majority of time on the sales floor delivering, coaching, and modeling exceptional customer service.
• Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
• Help resolve customer issues and complaints, escalating problems to the management team when necessary.
• Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
• Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
• Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

Benefits

• Get paid sooner! Daily Pay earned wage access is available to all store employees.
• Employee Discount
• Paid sick time (accrued based on time worked)
• Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
• Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed