Mutuels/Sportsbook Cashier - Lincoln - $17/hour, plus tips

Warhorse Casino • Lincoln, NE

402d • $35,360 - $35,360

About The Position

The Mutuels/Sportsbook Cashier is responsible for accurately and efficiently entering betting information into the system, printing tickets, and processing payment transactions while providing a superior guest experience in a friendly environment. This role requires availability for nights, weekends, and holidays, with a starting pay of $17.00/hour plus tips.

Requirements

• Must be 21 years or older.
• Must have a High School Diploma or GED.
• Experience as a Sportsbook and or Mutuels Writer/Teller preferred.
• One (1) year experience in guest service and cash/credit card processing preferred.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong interpersonal and guest service skills.

Nice To Haves

• Fluency in another language preferred.

Responsibilities

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.
• Writes, verifies, and issues payments for sports wagers and horse racing wagers in accordance with applicable department policies and procedures as well as state and federal gaming statutes and regulations.
• Follows proper procedures pertaining to sale and payout of tickets.
• Educate guests by explaining wagering rules and procedures, including betting line and odds.
• Maintains bank throughout shift and ensures accuracy with all card and cash transactions.
• Balances bank at end of designated shift.
• Maintains required inventory of supplies and ensures work area is maintained in a neat and organized manner.
• Effectively addresses guest questions, concerns or complaints and escalates to management as required.
• Maintains information on current offerings and events throughout the property.
• Works with safety as a priority and follows department and company safety standards.
• Keeps informed of all new developments relative to available resources for the department and makes recommendations designed to maximize department and company success.
• Attends periodic meetings and training sessions.
• Maintains knowledge of industry through continuing education and training.
• Always presents oneself with a neat and clean appearance.
• Sells and cashes mutuel and sports betting tickets with accuracy.
• Provides excellent customer service and communication.
• Balances cash drawers.
• Performs other tasks as assigned.

Benefits

• Excellent benefits
• Quarterly Incentive

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED