Mutuel Clerk

Keeneland Association Inc • Lexington, KY

6d

About The Position

Keeneland is seeking responsible candidates for Mutuel Clerk positions during the live race meet for the months of April and October. Mutuel Clerks require exceptional customer service skills, the ability to perform ticket sales and cashing functions in a friendly and ethical manner with both speed and a high degree of accuracy under the pressure of a fast-paced environment. Clerks are accountable for all transactions and balances daily to assure accuracy. Candidates should be organized, safety-conscious, and able to commit to assigned work schedule (including Saturdays and Holidays). Potential new hires are required to attend one or two days of mutuel clerk training.

If hired, Keeneland will commit to at least two (2) days a week, Friday and Saturday but possibly could work up to 5 days (Wednesday through Sunday) if business allows. Must be at least 18 years of age, pass a pre-employment background screening and be able to be licensed by the Kentucky Horse Racing Commission. This position is a seasonal part time job.

Requirements

• Exceptional customer service skills
• Able to work under pressure in a fast-paced environment
• Ability to work in a sitting or standing position or enclosed space for long periods of time (up to five hours).
• Must be able to perform in various weather elements including heat, cold, humidity, rain, wind or snow.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision.
• Ability to satisfactorily communicate (speak, read, write) with patrons, co-workers and management to their understanding.
• Punctuality and regular, reliable attendance.
• High school diploma or G.E.D. required.
• Ability to effectively present information and respond to questions from patrons and employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to count monies and return change to patrons.
• Kentucky State Racing Commission License.
• Must be able to sit or stand for extended periods of time (up to five hours).

Nice To Haves

• Experience working in a customer-service related capacity preferred.
• Experience counting cash, making change and balancing drawers.
• Knowledge of Thoroughbred racing and betting preferred.

Responsibilities

• Perform ticket sales and cashing function in a professional manner
• Accountability for daily balances
• Count money and daily balance cash drawer.
• Effectively deal with external and internal customers

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED