Mutual Funds Core Processing Specialist

UBS • Nashville, TN

77d • $90,000 - $120,000

About The Position

We are seeking a proactive and detail-oriented leader to serve as a Mutual Funds Core Processing Specialist, responsible for guiding and overseeing the Mutual Fund Operations teams. This role is pivotal in ensuring operational excellence, resolving complex mutual fund and 529-related issues, and managing escalations with precision and care.

Requirements

• Bachelor's degree in Finance, Accounting, Business, or related field.
• 5+ years of experience in an operations environment; knowledge of reconciliation, trade corrections, 529 plan processing, and/or ACAT processing is a plus.
• Strong understanding of mutual fund products, CUSIP-level data, and account structures.
• Experience working with offshore teams and managing cross-functional communication.
• Excellent problem-solving, organizational, and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead resolution of complex mutual fund and 529-related client issues, ensuring high-touch service delivery for top-tier advisor teams.
• Manage and triage escalations from advisors and internal stakeholders, driving timely and effective resolution.
• Investigate and resolve breaks and discrepancies, escalating as needed to maintain service continuity.
• Oversee daily reconciliation of mutual fund positions and transactions at both the CUSIP and account level.
• Provide oversight and guidance to offshore teams, ensuring adherence to SLAs, quality standards, and process documentation.
• Facilitate cross-functional communication with operations, technology, and compliance teams to support reconciliation and issue resolution.
• Engage with external parties such as fund companies, custodians, and counterparties to resolve inquiries and exceptions.
• Support audits, internal controls, and process improvement initiatives related to reconciliation and transfer processes.
• Document procedures and contribute to training materials for both onshore and offshore teams.

What This Job Offers

• Job Type: Full-time
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees