Music + Entertainment Events Staff (Seasonal Part-Time)

CIRCUIT OF THE AMERICAS LLCAustin, TX
115d

About The Position

Music and Entertainment Event Staff support front gate and front of house operations during concerts and events at COTA + Germania Insurance Amphitheater. This part-time, seasonal role is essential to ensuring a seamless, safe, and engaging experience for all guests during concerts and events. Staff may be assigned to positions at entry gates or throughout the venue's interior, depending on event needs.

Requirements

  • Part-time, seasonal position (must be available to work at least 50% of events)
  • 2+ years of experience in guest services, hospitality, live events, or related fields preferred
  • Excellent communication and problem-solving skills
  • Available evenings, weekends, and holidays throughout the season
  • Must be over 18 years of age

Responsibilities

  • Operate handheld scanners to check tickets and credentials at gates or venue checkpoints
  • Greet and assist guests with directions, venue information, and general support
  • Monitor crowd flow and ensure aisles, ramps, and walkways remain clear
  • Assist guests with ADA accommodations and ensure accessible access
  • Report safety concerns, guest issues, or housekeeping needs to FOH Manager or Command Center
  • Remain at assigned post unless on a scheduled break
  • Follow all venue policies, procedures, and emergency protocols
  • Maintain a professional, friendly, and guest-focused demeanor at all times
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