Museum Tour Guide/Interpreter (Full-time)

Jekyll Island Authority•Jekyll Island, GA

51d•$14 - $16•Onsite

About The Position

Provides enthusiastic and dynamic instruction for school groups, motor coach groups, and the general public, serving a wide range of audiences. Under general supervision, performs general operational duties such as performing tours, providing security for tour homes and objects in the museum collection, interacting with guests, providing information and answering questions in a professional manner. Provides excellent customer service to visitors of the historic district. Participates in the development of new programs and assists with research, special projects, archival organization, and curatorial duties as assigned.

Requirements

Must be at least 18 years old and possess a valid drivers license.
High school diploma or equivalent is required.
Minimum of two (2) years interpreter or related experience, this may include a mix of education and practical experience in areas such as customer service, public speaking, teaching or similar.
Demonstrated experience in group management, excellence in customer service.
Must be a skilled and effective communicator and dynamic presenter with a commitment to learning and education
Positive, friendly, outgoing, adaptable personality a must.
Must be self-motivated; able to work independently and with a team.
Must have flexible availability, including nights, weekends, and holidays.
Predictable attendance and punctuality is required.

Nice To Haves

Bachelor degree or advanced studies in history, public history, museum studies or related field
Certified Interpretive Guide by the National Association of Interpretation

Responsibilities

Provides a variety of interpretive experiences relating to Jekyll Island's eventful past.
Conducts tours of the Jekyll Island National Historic Landmark District and other historic sites on Jekyll Island, delivering quality educational experiences for school groups, motorcoach groups, and the general public.
Operates and drives motorized vehicles as assigned. This includes golf carts, motorcars, gas and electric trolleys.
Provides security for museum properties and collections, staffs special events and venue rentals, and ensures guest safety. This requires accessing and navigating multiple floors of historic buildings and surrounding grounds.
Performs daily inspections on museum equipment, vehicles, and buildings and performs light custodial duties.
Assists with general clerical duties for the department with professionalism and courtesy, to include answering the phone and distributing messages correctly, copying, laminating, and faxing material as requested, mail distribution, and creating correspondence as directed.
Participates in regular staff development training sessions.
Conducts research and project development for museum efforts as assigned.
Participates in and contributes to maintaining lines of communication between Museum Operations and the Curatorial staff. Works with the Curatorial department to provide accurate and excellent interpretation of Jekyll Island's past.
Maintains a cooperative and pleasant work relationship with fellow employees, volunteers, and guests of Jekyll Island.
Performs other duties as assigned.