Museum Store Associate

New Britain Museum of American Art • New Britain, CT

1d

About The Position

We have an opportunity to join our team at the New Britain Museum of American Art Store.
If you enjoy working in a beautiful community centered environment and have retail experience this might be the part time job for you. We seek an outgoing, detail-oriented individual who thrives in a retail setting with a mission.

SUMMARY
The Store Associate will become well-versed in Store Merchandise and the artist and makers represented in the store. Learning about Museum programs, tours, and events so details can be communicated to visitors. Spending most of your time on the sales floor, you will prioritize a visitor-first focus by actively engaging customers in the store. This position assists visitors, performs sales transactions, performs house-keeping tasks, fills in merchandise from back stock and participates in inventory counts.

Requirements

• Excellent communication, interpersonal, and strong customer service skills required
• Prior retail and cash handling preferred.
• High School diploma, Some College preferred.
• Desire for part time employment.
• Strong attention to detail.
• Flexible schedule includes some weekday and weekend hours. Availability for weekends and holidays is required.

Responsibilities

• Participates in a variety of daily tasks.
• Engage visitors and make product recommendations.
• Answering phone requests about inventory in the shop.
• Exhibit confidence in selling merchandise displayed on the sales floor.
• Assists in maintaining the sales floor by cleaning, straightening, organizing, and restocking merchandise throughout the day and at end of shift.
• Fills in merchandise to support the themes and narratives present in the store.
• Open and/or close the store, process purchases and returns, accurately processing sales according to NBMAA procedures.
• Take an active role in becoming knowledgeable in the reproduction prints, stationary, books and gift categories by being curious and taking part in ongoing training about the inventory.
• Exemplifies professional and ethical behaviors; follow all NBMAA policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED