Museum Operations Manager

Chumash Casino•Santa Ynez, CA

28d•Onsite

About The Position

Under the direction of the Museum Director, the Museum Operations Manager manages the daily operational activities and staff of the Museum. Develops ongoing services and programs that strategically align with the goals of the Museum and vision of the Chumash Tribe.

Requirements

High School diploma or GED certificate.
Bachelor's Degree in Museum Administration, Museum Studies, Anthropology, History, or related field or equivalent work experience.
Five years' experience managing operations of a business, gallery, or museum.
Must be familiar with best practices in the various operations-based activities in museums and proactively keep up with innovations.
Intermediate computer proficiency utilizing Microsoft applications, email, and internet.
Native American hiring preference applies.
Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.
Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations.
Attention to Detail: Taking responsibility for a thorough and detailed method of working.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.

Responsibilities

Sets short-term and long-term priorities for all areas of the Museum including operations, visitor services, retail, educational programs, and special events.
Must be available to work weekends as part of the regular schedule.
Manages daily business needs pertaining to the Museum, programming, and all operational areas.
Manages the department budget including budget planning in collaboration with the department Director.
Develops and maintains business systems and processes to support special events, educational series, and museum related workshops and programs on museum property.
Supervises and coordinates facilities, planning, maintenance, improvements, and security appropriate to the Collection of artifacts and other assets.
Oversees retail operations and sales.
Manages proposals, negotiations, and contracts with third parties related to operational management and related transactions.
Assesses and mitigates operational activities to ensure day-to-day activities are managed appropriately and any potential risks are limited.
Develops, measures, and evaluates Museum programming in accordance with the vision of the Tribe and works collaboratively with departments for successful implementation.
Oversees proper invoicing, accounting, reporting, and other related documents to ensure successful operations.
Analyzes Museum and budget trends and makes recommendations accordingly.
Provides detailed reports regularly to the Director to evaluate Museum performance.
Hires, trains, develops, empowers, coaches, counsels, conducts performance and salary reviews, resolves problems, provides open communication vehicles, disciplines, and recommends terminations as appropriate.
Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.