MUSEUM GUIDE

U.S. Space & Rocket Center • Huntsville, AL

222d

About The Position

The purpose of this position is to provide prompt, courteous, and professional service to guests, trainees, and employees. This position will conduct and ensure that tours are presented in a consistent educational and professional manner that reflects the Mission, Vision, and Spirit of the Space and Rocket Center.

Requirements

• High School diploma or equivalent.
• Must be at least 18 years of age or older.
• At least 12 months of experience working with the public.
• Excellent verbal communication skills to interact effectively and courteously with the general public.
• Public speaking experience is strongly desired.

Responsibilities

• Cross-train across multiple areas to best serve the needs of the museum.
• Serve as a mentor to new employees to maintain a highly professional and efficient Museum team.
• Conduct scheduled and impromptu presentations, live demonstrations, and tours in a professional and timely manner.
• Facilitate daily activities for groups of all ages in an enthusiastic and professional manner.
• Complete opening and closing checklists and report any malfunctioned or damaged artifacts and exhibits.
• Operate museum exhibits for the public in an effective, efficient, and safe manner.
• Continuously patrol the museum area, assist guests, and answer questions.
• Maintain a clean, organized, and safe working environment for guests and employees.
• Meet or exceed Rocket Center professional and safety standards for the operation of all simulators.
• Perform safety checks and complete required checklists prior to opening simulators.
• Conduct accurate verbal presentations regarding the nature and operation of simulators.
• Process admission accommodations for daily guests ensuring quality and professional service.

What This Job Offers

• Industry: Museums, Historical Sites, and Similar Institutions
• Education Level: High school or GED