MUSCP - Medical Office Assistant - Atlantic Cardiovascular - Ladson

Medical University of South Carolina • Ladson, SC

137d

About The Position

The Medical Office Assistant at MUSC Health Atlantic Cardiovascular is responsible for performing outpatient registration functions, providing general information to the physician office, patients, and families, ensuring that patients meet financial requirements, and delivering excellent patient-focused customer service. The role involves effective communication to maximize patient flow and customer service.

Requirements

• High School diploma or equivalent education required.
• One year of customer service experience.
• Basic computer skills.
• Ability to organize and prioritize work.
• Excellent verbal and written communication skills.
• Ability to interact tactfully with customers and establish and maintain effective relationships.

Nice To Haves

• Previous healthcare front desk experience preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: High school or GED