MURRAYS/LEAD CLERK

Kroger • Madison, WI

136d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service. The role involves establishing and maintaining a safe and clean environment that encourages customer return visits. The employee will assist management in achieving sales and profit goals for the department while monitoring and controlling quality assurance standards. The position requires demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Minimum current food handlers permit once employed.
• Effective communication skills.
• Knowledge of basic math.

Nice To Haves

• High school diploma or equivalent.
• Retail experience.
• Second language: speaking, reading, and/or writing.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist management in achieving sales and profit goals for the department.
• Monitor and control all established quality assurance standards.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Offer product samples to help customers discover new items.
• Inform customers of cheese specials.
• Train and coach associates within the department.
• Provide customers with fresh products and correct portion sizes.
• Measure, prepare, and mix ingredients according to recipes.
• Adequately prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness and review sell by dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and understand the store's layout.
• Stay current with present, future, seasonal, and special ads.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained.
• Reinforce safety programs by complying with safety procedures.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents and report safety risks.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED