MURRAYS/LEAD CLERK

Kroger • New Berlin, WI

125d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service. The role involves establishing and maintaining a safe and clean environment that encourages customer return. The employee will assist management in achieving sales and profit goals for the department while monitoring and controlling quality assurance standards. The position requires demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Minimum current food handlers permit once employed.
• Effective communication skills.
• Knowledge of basic math.

Nice To Haves

• High school diploma or equivalent.
• Retail experience.
• Second language: speaking, reading, and/or writing.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Assist management in achieving sales and profit goals.
• Monitor and control established quality assurance standards.
• Demonstrate the company's core values.
• Answer customer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Offer product samples to help customers discover new items.
• Inform customers of cheese specials.
• Train and coach associates within the department.
• Provide customers with fresh products and correct portion sizes.
• Measure, prepare, and mix ingredients according to recipes.
• Adequately prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness.
• Review 'sell by' dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Understand the store's layout and locate products when requested.
• Stay current with present, future, seasonal, and special ads.
• Maintain awareness of inventory/stocking conditions.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained.
• Reinforce safety programs by complying with safety procedures.
• Practice preventive maintenance by inspecting equipment.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED