Republic Services-posted 4 months ago
Full-time • Mid Level
Hybrid • Memphis, TN
5,001-10,000 employees
Waste Management and Remediation Services

The Manager, Municipal Sales is responsible for the development and implementation of the division sales strategy for municipal contract extensions, retentions, and new business of municipal hauling and homeowner association sales opportunities, to ensure growth, retention, and quality of revenue in the division/ area. The Manager, Municipal Sales also prospects, sells, and participates in account management and retention activities to ensure the long term targeted, profitable sales growth of municipal hauling and homeowners' association business, as well as supports and manages the government affairs activities in the assigned division.

  • Prospects, sells and proactively manages the business relationship within an assigned division for the municipal market.
  • Negotiates pricing and contracts, including contract extensions, as appropriate.
  • Ensures that all approved contract terms are met.
  • Attends bid conferences as necessary.
  • Prepares and delivers responses to RFP's and bids, as well as, sales presentations and follows up directly with key decision-makers.
  • Develops and implements comprehensive account plans (sales, marketing and service programs/strategies) to achieve annual sales and profit objectives within the assigned territory.
  • Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the company's position.
  • Conducts on-site client reviews continually to ensure that quality service is effectively delivered.
  • Maintains an awareness of market dynamics and competitors' activity in areas where the company conducts business.
  • Attends industry trade shows and participates in local or state industry associations and trade groups.
  • Develops/implements approved strategies and activities to increase account penetration and satisfaction.
  • Meets with operations management as appropriate to coordinate sales, surveys, and service efforts for assigned accounts/territory.
  • Prepares and maintains all sales documentation by populating and maintaining the CRM system on a weekly basis.
  • Attends council and/or board meetings as necessary.
  • Prepares and delivers responses to customer issues and follows up directly with key decision-makers.
  • Conducts on-going Municipal Waste Assessments to ensure that quality service is effectively delivered.
  • Maintains awareness of political and social issues impacting customers and strategy.
  • Performs other job-related duties as assigned.
  • Knowledge of all facets of sales strategy and implementation including market research, customer prospecting, sales promotion and customer retention strategies.
  • Excellent oral and written communication skills.
  • Strong interpersonal skills.
  • Ability to effectively manage multiple tasks.
  • Sales or customer relationship experience.
  • Governmental sales experience.
  • Waste or environmental services industry experience.
  • Past service as an elected government official.
  • Comprehensive medical benefits coverage, dental plans and vision coverage.
  • Health care and dependent care spending accounts.
  • Short- and long-term disability.
  • Life insurance and accidental death & dismemberment insurance.
  • Employee and Family Assistance Program (EAP).
  • Employee discount programs.
  • Retirement plan with a generous company match.
  • Employee Stock Purchase Plan (ESPP).
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