Municipal Accounts Program Manager

DH Pace • Atlanta, GA

26d • Onsite

About The Position

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc. aspires to hire a full time Municipal Accounts Program Manager at our office in Atlanta, GA. This position will serve as the liaison and primary business contact for assigned accounts to ensure service deliverables are met within established timelines, and will be responsible for the preparation of accurate, timely, and competitive bids resulting in profitable sales and positive customer relationships across all product lines to city, county, state, and federal government entities.

Requirements

• Bachelor's degree preferred but not required.
• Expert attention to detail and great customer service skills.
• Prioritize tasks and possess strong analytical skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong Microsoft Office and computer skills.
• Excellent communication skills.
• Travel up to 10%.

Nice To Haves

• Thorough understanding of the door and dock industry and/or related field such as construction or material handling a plus.
• Experience with government contracts a plus.

Responsibilities

• Implement, execute, and maintain policies and best practices relating to the Company’s Municipal Account strategy.
• Learn competitive landscape and prepare strategic sales plans to combat competitive threats.
• Locate and review previous bid tabulations.
• Successfully compile pricing and bid documentation and submit according to published timelines to win municipal account bids.
• Possess expert level skills at using DH Pace estimating processes and procedures and utilizing DH Pace estimating software as well as other business software programs.
• Assist all operational team members in providing the services necessary to complete work to meet the customers’ expectations.
• Effectively communicate with the customers, supervisors, and other office staff.
• Promote and maintain a positive attitude toward city, county, state, and federal government officials within the organizations regardless of circumstances.
• Ensure and coordinate kick-off meetings with all awarded bids.
• Provide reporting results of KPIs to all stakeholders.
• Other duties as assigned by Manager.

Benefits

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees