Multiservice Assistant

Las Vegas-Clark County Library District•Las Vegas, NV

11d•$27 - $36•Onsite

About The Position

The award-winning Las Vegas-Clark County Library District is currently hiring for a Multiservice Assistant with the East Las Vegas Library. GENERAL SUMMARY Under general supervision, the Multiservice Assistant interacts with a wide variety of internal and external customers including youth, teens, adults and seniors to support general library operations; provides reference, reader’s advisory, and periodicals services for the assigned department by searching files, automated library systems, and library shelves to locate requested items or materials; and performs a variety of transactional duties in accordance with established policies, procedures, and practices. May perform charge duties as required. Typically reports to management-level Library Operations position. Acts as Person-in-Charge as assigned.

Requirements

High School Diploma, General Equivalency Diploma (GED), or equivalent.
Six (6) months customer service and cash handling experience.
Possess, or have the ability to obtain, a valid Nevada Driver’s License at the time of hire.
Completion of Las Vegas-Clark County District’s (LVCCLD) Person-in-Charge (PIC) Training or completion of PIC Training within 12-months of assuming position.
District provided AED/CPR certification must be completed within six months from date of employment and must be maintained (current) while in a covered position.

Nice To Haves

Bachelor’s Degree in Liberal Arts or related field.
Six (6) months customer service and cash handling experience, and three (3) months formal experience working with adults, children and/or teens, based on the assigned department, in a library or academic setting.

Responsibilities

Provides public service including checking library materials in and out, maintaining customer accounts in the collection of fines and fees, and registering and issuing library cards.
Conducts reference interviews.
Directs customers to the general location of library materials and library equipment.
Promotes library programs and collections to customers.
Answers inquiries of a nonprofessional nature and refers customers requiring professional assistance to branch leadership.
Participates in planning and conducting library programs.
Assists customers with electronic resources and devices.
Ensures that the calendar of programs, activities, and events for the department is maintained.
Assists customers in scheduling and use of equipment, meeting rooms, and spaces when appropriate to the department.
Processes and handles confidential information with discretion.
Performs basic maintenance or repair on library equipment.
Assists with collection development activities such as reading reviews, ordering library materials, and weeding collections.
Maintains compliance with Library District, branch, and assigned department policies and procedures and explains policies and procedures to customers and staff.
Performs other duties as assigned.