Opportunities to support FDIC ISS Contract

SAIC • Arlington, VA

19h

About The Position

SAIC is seeking external and incumbent talent to be considered for positions to support the FDIC ISS Program.
This has recently been awarded to SAIC!

These positions will provide critical IT operational services in support of FDIC initiatives, ensuring the effective delivery of IT services spanning several core task areas, including:
Data Center Operations – Operations, maintenance, and optimization of on-premise and hybrid cloud environments.
Network Engineering and Operations – Design, implementation, and support of advanced network infrastructure, ensuring reliable connectivity and security.
Unified Communications – Management of enterprise voice, video, and collaboration tools across a distributed workforce.
Client Services – Including deskside support, hardware deployment, and end-user support services.
Service Desk Operations – Comprehensive help desk services, incident resolution, and customer experience improvement.
Monitoring and Event Management – Real-time monitoring and analytics to ensure incident detection, predictive issue management, and enhanced responsiveness.
Cross-Functional Roles – Project management, training, quality assurance, and IT governance functions supporting FDIC’s mission-critical operations.
Within these task areas, SAIC will be seeking specialized expertise in the following roles:
Data Center Engineers and Technicians
Network Engineers and Architects
Unified Communications Engineers
Deskside Support Technicians and Imaging Leads
Service Desk Analysts
Monitoring Specialists and Event Managers
Systems Engineers and Administrators
IT Trainers and Knowledge Management Professionals
Application Support Specialists
Infrastructure Architects
Quality Assurance/Test Engineers
IT Program and Task Managers

Requirements

• Experience with enterprise IT service delivery in data centers, networking, or unified communications.
• Strong customer service and collaboration skills for client-facing roles.
• All candidates must successfully obtain or possess an FDIC Public Trust clearance.
• Candidates must also pass the SAIC Background Investigation as a requirement for employment.
• All positions must be performed within the continental United States.

Nice To Haves

• ITIL certifications and/or experience preferred for service delivery and management roles.
• Knowledge or certifications in cloud platforms, security best practices, or networking protocols is highly desirable.
• Current or previous experience directly supporting FDIC ISS

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed