Multimodal AI Product Designer

GM-posted 2 days ago
Full-time • Mid Level
Hybrid • Warren, MI
5,001-10,000 employees
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About the Role: We are looking for a talented, curious, and highly motivated Multimodal AI Product Designer to join our Voice AI team. The ideal candidate will breathe design and have expertise in Product Design with some experience in Voice/Conversational interfaces. You will join a team of experts working on end-to-end multimodal customer experience, driving innovation in the rapidly evolving and expanding high-tech world of AI through user-centric practices and design. You will have an incredible opportunity to be our customer’s advocate and develop an inspiring vision and design execution. In this role, you will collaborate with other designers, researchers, technologists, and product stakeholders to craft effective and exceptional experiences through data-driven design.

  • Design and iterate on end-to-end flows, with an emphasis on wireframes and mid and high-fidelity mockups for AI features
  • Rapidly design, build, and deploy multimodal prototypes that leverage visuals, voice, and sound to explore and convey new AI-driven interactions and patterns.
  • Design high-impact interaction flows, with deep understanding of motion and visual craft that balance utility, delight, and speed.
  • Establish reusable UI components and interaction patterns, with focus on scalable execution and clear documentation to ensure implementation consistency.
  • Design end to end experiences that simplify and distill down complex actions into usable interfaces, across different product generations, form factors, and portfolios.
  • Present, test and iterate on designs incorporating internal and external feedback.
  • Anticipate and respond to changing industry trend conditions, business requirements, and user needs, with a focus on AI and ML.
  • 5+ years of experience designing complex software products, with a focus on user experience, interaction, and visual design that meet business objectives.
  • 2+ years of experience integrating AI or complex workflow functionality into your design practice.
  • High level of craft for visual design execution, with specific experience designing for conversational AI / LLMs (voice-powered interfaces, chatbots, or AI-powered systems).
  • A strong portfolio showing user-centered thinking with excellent interaction design, visual craft, and thoughtful approach to voice, sound, and motion.
  • Curiosity for new AI technologies and how they might unlock new UX patterns.
  • Expertise in advanced prototyping techniques, such as creating interactional prototypes or using emerging technologies.
  • A Point of View - you don’t just blindly rely on customers’s feedback or data for answers but operate from a hypothesis driven mindset and seek to confirm or pivot as quickly as possible.
  • You can operate independently and are self-driven, but also enjoy working and collaborating with teammates and with cross-practice teams.
  • You have experience with and enjoy using AI products and are constantly testing out new AI solutions for personal and work use including using AI tools for prototyping and testing.
  • You follow the latest on AI trends and new releases via newsletters, etc.
  • Strong understanding of User Experience (UX) Design principles and methodologies.
  • Familiarity leveraging Generative AI for Conversational Experiences, foundational elements of Conversation Design, and LLMs.
  • Ability to communicate technical concepts to a non-technical audience (verbal and written).
  • Ability to work effectively within an environment that leverages robust design systems and libraries, while seeking to delight and impress users with innovative concepts and experiences.
  • GM offers a variety of health and wellbeing benefit programs.
  • Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more
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