Multimedia Systems Engineer

ARES Corporation

17h

About The Position

ARES is seeking a Multimedia Systems Engineer to provide (advanced technical support for NASA Armstrong’s multimedia and IT systems, ensuring reliable, secure, and compliant mission-critical operations across studio, field, and mobile environments for Armstrong Flight Research Center’s Video Department in support of the NASA Enterprise Multimedia and Integrated Technical Services (eMITS) contract. eMITS is the Agency’s enterprise-level contract creating and delivering multimedia and technical communications using the internet, digital platforms, and IT management for NASA’s Office of the Chief Information Officer (OCIO) and Office of Communications (OCOMM). From photographing rocket launches and recoveries, to producing engaging videos, to information technology management, to using social media to share NASA’s message, eMITS integrates services for NASA IT and provides NASA’s communication to the outside world. Come join us in support of NASA’s mission to inspire the world through information and discovery. JOB DESCRIPTION / FUNCTIONAL RESPONSIBILITIES: The Multimedia Systems Engineer IV will provide advanced technical support for multimedia and broadcast systems in support of NASA Armstrong Flight Research Center’s video operations. This includes studio, field, and mobile production systems, as well as livestreaming, archiving, and compliance-related tasks. The engineer will work closely with the lead engineer to ensure system reliability, security, and readiness for mission-critical operations. This position is essential to maintaining continuity of service, reducing risk, and enabling proactive maintenance and compliance across a complex and evolving technical environment.

Requirements

Bachelor’s degree in Engineering, Electronics, or related field, or equivalent combination of education and 12 experience
6–10 years of experience in broadcast engineering, multimedia systems, or live production environments
Bachelor’s degree in Engineering, Electronics, or related field, or equivalent combination of education and experience
6–10 years of experience in broadcast engineering, multimedia systems, or live production environments
Strong understanding of digital and analog video/audio systems, signal flow, and IP-based transmission
Experience with: o Dante, AVB, and digital audio routing o Streaming protocols and platforms (e.g., vMix, YouTube, AWS, Zoom) o Fiber optics, SDI/HD/UHD standards, and RF systems o Windows, macOS, and Linux operating systems
Ability to read and create technical diagrams and documentation (Visio, CAD, etc.)
Strong troubleshooting skills and ability to work independently under pressure
Excellent communication and organizational skills
Ability to lift 50 lbs and support field deployments as needed
Willingness to work flexible hours, including evenings and weekends, based on mission needs
Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive), SharePoint, and Box.

Nice To Haves

Experience supporting NASA or federal government multimedia operations
Familiarity with NASA cybersecurity documentation systems (e.g., RISCS)
Experience with mobile broadcast systems and remote production workflows
Knowledge of satellite transmission, IPTV, and wireless video systems (e.g., Teradek)

Responsibilities

Support installation, configuration, maintenance, and troubleshooting of broadcast and multimedia systems, including: o Video routers, production switchers, audio mixers, encoders/decoders, DVRs, and VTRs o Dante-based audio networks and IP-based video systems o Studio and field camera systems, lighting, and control room infrastructure
Assist with mobile television van operations, including microwave transmission systems and field deployments
Perform preventive maintenance and system testing to ensure operational readiness
Support compliance with federal cybersecurity and documentation requirements (e.g., NIST 800-53, NASA RISCS)
Maintain and update system documentation, diagrams, and inventory records
Provide surge support for live events, flight operations, and off-site productions
Collaborate with IT and cybersecurity teams to maintain secure and resilient systems
Assist in the development and execution of system upgrades and modernization efforts