Multimedia Specialist
About The Position
A great experience starts with you! Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. The Multimedia Specialist supports the day-to-day operation the house IPTV digital signage system (Triple Play), Daktronics LED displays, the broadcast control room, and the editing facility for the Anaheim Ducks and Honda Center. This role works closely with the production staff to support the objectives and overall functionality of the digital displays in and around the Honda Center for all live events.
Requirements
- High School diploma or equivalent; Bachelor’s Degree preferred
- Minimum of 2 to 3 years of experience working in a live entertainment environment
- Experience with Media Asset Management systems, metadata, and media delivery software
- Knowledge of Photoshop, After Effects, and NLE programs required to assist with content creation and troubleshooting media playback issues
- Strong knowledge of Codecs associated media files
- Excellent communication skills, both written and verbal
- Comfortable with heights, climbing ladders, scaffolding, and occasionally walking up to 6-7 miles a day
- Able to multitask while meeting deadlines in a fast-paced environment
- Able to work in a team-oriented and creative environment
- Able to work independently with minimal supervision while meeting all timelines
- Able to assist with troubleshooting, configuring, and maintaining media playback systems, including knowledge of Windows OS and Excel
- Able to work a flexible schedule, including evenings, weekends, and some holidays as required
- Able to work in fluctuating temperatures
- Able to work in an open-office facility
Responsibilities
- Assist IT and operations departments in maintaining the technical operation of IPTV-Triple Play, video control room, and edit bay, including troubleshooting networking, power, or media content issues
- Serve as event day operator for Triple Play, the broadcast control room, and Daktronics displays as needed, including quality check of all playback systems and displays before each event
- Support corporate partnership, media relations, and special events marketing to implement one-off special engagements and events when Triple Play or broadcast room integration is required
- Coordinate with the Food & Beverage Department to ensure menus are functioning and properly display correct pricing, including re-configuration of menus
- Train and develop food and beverage representatives to update and facilitate in-event changes
- Work with sponsorship, production, and marketing departments to ensure proper display of time-sensitive material
- Assist with the design and technical capabilities of TP and Daktronics to integrate company initiatives as needed
- Troubleshoot playback and capture issues related to all digital display and capture systems
- Assist with the development and execution of special events and theme days as requested
- Keep updated on industry trends and recommend any modifications and/or purchases to maintain a fresh, state-of-the-art guest experience
- Perform other duties and projects as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
