Multimedia Producer

Iterable•Boston, MA

About The Position

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! We’re looking for a Multimedia expert to join Iterable’s brand and content marketing team. In this role, you’ll help shape how our story shows up across video, audio, and motion—bringing together strategy, creativity, and strong execution to build multimedia experiences that resonate. You’ll bring a systems mindset to the work, finding smarter ways to produce, edit, and scale content using thoughtful processes, collaboration, and AI-enabled tools. From product videos and customer demos to social clips and event storytelling, you’ll create content that helps people understand what Iterable does and why it matters. You’ll also help lead brand shoots, motion graphics, and event coverage that capture the energy of the Iterable community and translate it into compelling visual storytelling across channels. If you’re a multidisciplinary creator who loves both the craft and the strategy behind great content, this role offers the chance to build, experiment, and elevate how Iterable shows up in the world.

Requirements

5–8 years of experience in multimedia production, content creation, or creative direction within a brand, agency, or SaaS environment
Expertise with industry platforms such as Adobe Premiere Pro, After Effects, Photoshop, Illustrator, and familiarity with AI-assisted creative tools and workflows
Strong understanding of marketing and brand storytelling, with the ability to translate strategy into visual narratives
Experience managing both individual and cross‑functional projects, balancing creative direction with operational execution
The ability to collaborate seamlessly with Marketing, Product, Sales, Engineering, and Communications teams to scale brand consistency and content impact
Curiosity for applying AI, automation, and new production models to creative work
A portfolio or reel that demonstrates storytelling range, technical mastery, and creative precision

Nice To Haves

Experience writing short-form and long-form assets
Experience in the email marketing and/or marketing automation industries
Basic industry knowledge of SaaS, APIs, and data analytics

Responsibilities

Lead multimedia production across video, motion, podcast, and live events—from concept to final cut
Translate complex product concepts into clear, compelling visual storytelling that simplifies ideas, humanizes technology, and inspires action
Build AI-enabled workflows where they make sense to streamline ideation, production, and consistency without compromising craft.
Design and evangelize scalable systems that improve collaboration and process adoption on multimedia projects
Raise the bar for Iterable’s visual storytelling across motion graphics, product animations, GIFs, and brand video
Own and grow Iterable’s presence across YouTube, Vimeo, and Spotify, optimizing for discoverability and engagement
Launch and scale podcast and audio formats that extend Iterable’s voice and thought leadership
Partner with marketing and product leaders to transform complex narratives into polished, audience-driven stories that shape perception and drive adoption
Capture the energy of key events (internal and external) through highlight reels, keynote cuts, and behind-the-scenes storytelling
Draw insights from performance metrics, using data to refine creative approaches and strengthen cross-channel output