Multimedia Content Developer and Trainer

Standard Motor Products, Inc. • Irving, TX

3d • Onsite

About The Position

The Multimedia Content Developer/Trainer plays a crucial role within the Training Department, responsible for educating executives, category managers, and inside/outside sales teams at our customers, as well as counter personnel at store level and, to some extent, technicians. Additionally, this role collaborates with internal teams—including marketing, engineering, and product management—to provide insights on product enhancements, market coverage, growth opportunities, and customer needs.

Requirements

• Strong presentation and interpersonal skills.
• 5+ years of experience in sales or product marketing, with at least 2 years in a customer-facing role.
• Bachelor's degree in business or marketing preferred.
• Strong automotive technical knowledge.
• Excellent written and verbal communication skills.
• Proficient in Adobe Premiere or Davinci Resolve.
• Proficient in Microsoft Office with strong data analysis skills.
• Willingness to travel 10-15%.

Nice To Haves

• Bilingual proficiency is a plus.

Responsibilities

• Script, shoot, and produce video clips used to educate automotive salespeople, counter people, technicians, and more.
• Appear in videos as scripted by marketing teams
• Edit video and audio clips
• Maintain studio and all recording equipment
• Develop and deliver sales-oriented classroom training on:
• Vehicle Control and Climate Control product categories
• Service and technical issues
• Features and benefits of SMP products, including competitor comparisons
• Selling and presentation skills
• Create and manage classroom props, displays, and handouts to support training programs.
• Lead classroom, online and workshop sessions for SMP sales teams and customer sales personnel.
• Design and facilitate advanced hands-on training for technicians at both the training center and off-site locations.
• Develop customer-focused training materials, including Sales Clinics and Counterperson Programs.
• Provide technical guidance on SMP products and automotive systems.
• Conduct online training sessions for sales teams and customer groups.
• Lead week-long onboarding training sessions for new sales hires.
• Host/Conduct virtual technician training sessions from the studio.
• Assist in developing training content and conducting needs assessments.
• Deliver in-person Pro Training classes for technicians in the Dallas-Fort Worth area as needed.
• Support remote technical training sessions as needed.
• Develop training materials and conduct sessions for installer customers focused on Climate Control and Vehicle Control products.
• Perform training needs assessments and surveys to refine curriculum for SMP and customer sales teams.
• Provide technical support and solutions for automotive repair challenges.
• Support the Vehicle Test Center with product research, vehicle testing, and driving when required.
• Assist the technical support team with incoming calls as needed.
• Review and maintain Training Center resources, including tools and vehicles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees