Multimedia Communications Specialist

Invite Only•Centennial, CO

10h•$72,194 - $85,305

About The Position

The Multimedia Communications Specialist plays a key role in advancing South Metro Fire Rescue’s internal and external communications strategy. This position is responsible for developing and delivering engaging multimedia content that supports the organization’s mission, vision, and values. This includes internal communications, video production, digital content creation, and support for public information efforts. The Multimedia Communications Specialist collaborates across bureaus and divisions to foster a culture of transparency, connection, and engagement. The ideal candidate is a skilled storyteller with strong technical capabilities in multimedia production and a passion for creating engaging communications content.

Requirements

Minimum of a High School Diploma or equivalent GED.
Minimum of three (3) years of experience in communications and/or related field.
Possess and maintain a valid Colorado Driver’s license and an acceptable driving record in accordance with the SMFR’s Driving Records Policy.
Must obtain CPR certification within one (1) year of hire.
Knowledge of principles, practices and procedures of internal communications including digital platforms.
Experience writing and/or communicating in a mid-size to large size organization and having worked with a variety of communications channels.
Ability to tailor content for specific audiences demonstrates a deep understanding of messaging, positioning and stakeholder needs.
Experience in multimedia productions including video editing, graphic design and photography.
Fearless when embracing technology and comfortable learning new programs easily to enhance organizational-wide communication.
Organized and creative and can adapt and change directions very quickly.
Comfortable working at a fast pace and able to meet deadlines.
Ability to manage multiple projects, meet deadlines, and adapt quickly to changing priorities.
Keeps abreast of new technologies and "best practices" which enhance the quality of internal communication and uses creativity to brainstorm and produce novel internal communication campaigns and initiatives.
Knowledge of the Colorado Open Records Act, Colorado Sunshine Law (open meetings), and HIPPA as they apply to public information releases and District operations.
Knowledge of the principles, practices, and techniques of modern fire suppression, prevention, and community risk reduction strategies.
Knowledge of software programs such as Microsoft Office Suite, Adobe Creative Cloud, and various web, photo, and video development/editing software.
Ability to handle confidential information and exercise sound judgement.
Ability to exercise initiative and work both independently and as a team.
Ability to process multiple, varied tasks and meet deadlines efficiently and effectively.
Ability to operate assigned vehicles.
Ability to handle sensitive situations with tact and diplomacy.

Nice To Haves

A bachelor’s degree in communications, journalism, public relations, or related field is preferred.

Responsibilities

Works closely with SMFR’s PIO’s and other community outreach individuals (including Community Risk Reduction Specialists) to align internal and external messaging so that it is part of the overall mission, vision, and values of the organization.
Assists in creating internal communications content across multiple channels including newsletters, podcasts, intranet, video, and digital platforms and applications; supports communication through storytelling and campaign development.
Assists in managing SMFR’s digital presence including website updates and content; ensures content complies with accessibility standards.
Maintains digital media libraires and ensures proper file management.
Provides communications support to communications staff, leadership, and other internal stakeholders by translating information into clear, engaging content; assists in completing internal communications projects from concept through completion including planning, timelines development, content creation, and distribution.
Supports the development and maintenance of editorial calendars and content strategies for internal platforms.
Assists in identifying and tracking key performance indicators and analytics for SMFR’s internal communications platforms.
Participates in and supports the team in a Public Information Officer (PIO) on-call capacity as needed by responding to incident scenes, updating SMFR’s official social media platforms, and serving as the spokesperson and liaison for members of the media and community members.
Stays current with emerging technologies and best practices in multi-media and communications.
Performs other duties as assigned.