Multifamily Property Manager

The Heimat Group•Mequon, WI

About The Position

The Multifamily Property Manager is responsible for assisting with the daily management of the assigned property consisting of residential and retail units. This position is a blend of day-to-day operations, resident and tenant relations and marketing, focused on ensuring the properties are financially successful, well-maintained, and a positive environment for residents and tenants. This person must be a motivator, a good communicator, and a hands-on manager. The Multifamily Property Manager must demonstrate strong organizational skills and must possess the ability handle a rapidly changing environment. The ideal candidate will have a strong technical background, excellent problem-solving skills and the ability to work independently with minimal supervision. Firm Overview The Heimat Group is a boutique real estate & capital services firm delivering authentic, personalized real estate solutions. Through our family of companies, we develop, acquire, manage, maintain and provide sourcing solutions for real estate assets, nationally. We leverage our expertise and an entrepreneurial approach for the benefit of our clients, tenants, investors and partners. Our philosophy is straightforward – we approach every situation authentically and work to do what’s right, always. We stand upon the foundation of the Cardinal Virtues. Objectives of the Role Deliver timely, professional, and effective service to residents and tenants Lead leasing efforts, including responding to inquiries and providing accurate property information Manage and coordinate all maintenance requests, ensuring prompt resolution Develop and oversee the annual operating budget; monitor expenses, review monthly financial reports, and implement corrective actions as needed Prepare, review, and process all lease-related documentation; ensure new residents are properly onboarded in the property management system and units are move-in ready Maintain the property’s overall condition by implementing and adhering to maintenance and cleaning schedules, ensuring repairs are completed efficiently and within budget Oversee unit turns, ensuring timely and high-quality preparation for new occupants Accurately enter and manage prospective resident data in AppFolio to support marketing and leasing conversion efforts Understand and apply property insurance policies, including claims procedures and loss prevention practices Coordinate with contractors and subcontractors on tenant improvements, capital projects, maintenance, and property upgrades All other tasks as assigned by supervisors

Requirements

Property management experience
Demonstrates high ethical standards, integrity, and professionalism
Strong problem-solving and critical thinking abilities
Excellent time management and self-management skills, with the ability to prioritize tasks effectively
Highly organized with exceptional attention to detail
Strong written and verbal communication skills, with the ability to interact effectively with residents, tenants, and contractors
Flexible schedule

Responsibilities

Deliver timely, professional, and effective service to residents and tenants
Lead leasing efforts, including responding to inquiries and providing accurate property information
Manage and coordinate all maintenance requests, ensuring prompt resolution
Develop and oversee the annual operating budget; monitor expenses, review monthly financial reports, and implement corrective actions as needed
Prepare, review, and process all lease-related documentation; ensure new residents are properly onboarded in the property management system and units are move-in ready
Maintain the property’s overall condition by implementing and adhering to maintenance and cleaning schedules, ensuring repairs are completed efficiently and within budget
Oversee unit turns, ensuring timely and high-quality preparation for new occupants
Accurately enter and manage prospective resident data in AppFolio to support marketing and leasing conversion efforts
Understand and apply property insurance policies, including claims procedures and loss prevention practices
Coordinate with contractors and subcontractors on tenant improvements, capital projects, maintenance, and property upgrades
All other tasks as assigned by supervisors
Handle leasing inquiries
Prepare and distribute monthly newsletter to residents
Maintain resident request logs and ensure that responses to requests are performed in a timely fashion
Check outstanding AR/AP
Ensure that preventative maintenance programs are in place and being performed
Review month end financial reports