Multi-Unit Med Spa Manager

VIO Med Spa Woodbridge, VA
84d$60,000 - $60,000

About The Position

The Multi-Unit Med Spa Manager is responsible for the overall operation and performance of the spa, ensuring that it meets or exceeds guest service and sales expectations for various services and treatments offered. This role involves developing an inspiring team and work environment, meeting all financial objectives for the spa, and ensuring that expenses are maintained within the provided budget. The Spa Manager coordinates closely with a Collaborating Physician, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, Spa Therapist, and Spa Receptionist, while also managing subordinate positions such as Nurse Practitioner/Physician’s Assistant, Nurse, Esthetician, Spa Therapist, and Spa Receptionist. The primary functions include providing outstanding guest service and satisfaction, revenue generation and enhancement, staff management and training, payroll and inventory management, financial management, and special events programming and marketing.

Requirements

  • 2 years of experience in a similar role
  • Thorough knowledge of spa services
  • Excellent interpersonal skills
  • Strong customer service orientation
  • Effective communication skills
  • Problem-solving skills
  • Time management and self-management skills

Nice To Haves

  • Experience in a spa environment
  • Ability to consult patients regarding treatment options

Responsibilities

  • Ensure outstanding guest service and satisfaction
  • Generate and enhance revenue
  • Manage and train staff
  • Oversee payroll and inventory management
  • Handle financial management
  • Plan and market special events

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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