Muli-Unit Manager

BBQ Holdings, Inc.•Knoxville, TN

About The Position

Our Story: Papa Murphy's is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger. We know our product is better than our competitors. The fact that our pizza is Take n' Bake adds to the quality of our pies and to the convenience for our guests. And the fact that we hire individuals who value quality, service, integrity and teamwork is what makes us the best. At Papa Murphy's, we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the Multi-Unit Manager role has many other rewarding benefits. Position Overview: In this engaging leadership role, the Multi-Unit Manager champions Papa Murphy's commitment to quality, service, integrity, and teamwork by: Conquer all aspects of the Store Manager position Ensuring Store Managers effectively complete duties, such as providing accurate reports, tracking and reconciling coupons and certificate, and creating and posting crew work schedules Emanating incredible customer service and training store personnel to do the same. Ensuring all stores meet standards for optimum costs, top-notch performance, and Federal, State and Local labor laws. Upholding our commitment to proper operational, health, and reconciliation procedures

Requirements

2-5 years of awesome supervisory experience at Papa Murphy's or another lucky QSR
Multi-unit experience
ServSafe certification required -- you're a food and beverage safety expert!
Ability to wow an audience with good communication skills
Exceptional customer service skills and strategies to keep customers lining up for more pizza
Technically wholesome: Adequate computer skills, including MS Word, Excel, Outlook, and POS
Getting down to business: You have the know-how to understand store financials, P&Ls, break- even, food costs, labor and other financial information to positively impact store operations
You know how to meet deadlines, just like you know how to help a customer quickly and efficiently
Team player: Willingness to jump in and cover shifts in the event of absences
Must be able to travel, by air and car...no, not just for personal vacations, but for business purposes
Stand and walk, reach with hands, and arms, bend and stoop, kneel or crouch; this job has you on your feet up to 75% of the time
Must be able to lift and/or move up to 30 pounds (Not as heavy as a lion or a mixer!)

Responsibilities

Conquer all aspects of the Store Manager position
Ensuring Store Managers effectively complete duties, such as providing accurate reports, tracking and reconciling coupons and certificate, and creating and posting crew work schedules
Emanating incredible customer service and training store personnel to do the same.
Ensuring all stores meet standards for optimum costs, top-notch performance, and Federal, State and Local labor laws.
Upholding our commitment to proper operational, health, and reconciliation procedures