Multi-Unit Leader/ Area Director

Sonic Drive-In • Dallas, TX

109d

About The Position

As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the drive-ins' employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic!

Requirements

• High school diploma or equivalent required.
• Minimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision.
• Multi-unit supervision experience is preferred.
• Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
• Leadership and supervisory practices and skills; effective verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Problem solving, decision-making and conflict-resolution skills.
• Abide by the company's appearance, uniform and hygiene standards.

Nice To Haves

• Advanced studies in business, restaurant management or related fields are preferred.
• Experience in multi-unit supervision.

Responsibilities

• Manages, trains, and coaches Working Partners/General Managers and conducts management orientation.
• Directs and assigns employees as needed to ensure all aspects of service meet operational standards.
• Oversees multiple drive-in employees and management in performing all duties in the Basic Stations as needed and depending on store volume, during a shift.
• Adheres to and monitors management compliance of the drive-in employee handbook, policies and practices.
• Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor.
• Reviews employee and drive-in management work schedules in a timely manner to ensure continuous ability to properly serve guests.
• Monitors multiple drive-in cost control procedures for food, labor, paper and inventory.
• Monitors performance of vendors and takes immediate corrective action when necessary.
• Audits drive-in employment-related records and payroll records.
• Reinforces the importance of placing guest needs first to drive-in management on a consistent basis.
• Responds to escalated guest requests and complaints in a respectful manner.
• Recruits, interviews and hires management team members to achieve proper staffing levels.
• Approves compensation levels of drive-in employees and managers within company guidelines.
• Prepares all necessary operational reports for multiple drive-ins.
• Develops and implements a marketing plan for region.

Benefits

• Competitive Pay
• Flexible Schedule
• Extensive and detailed paid training
• Health, Dental and Vision Insurance
• Paid Vacation
• Real Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees