Multi Unit General Manager

Victra • Colorado Springs, CO

72d • $56,485

About The Position

When you join Victra, you become part of the largest Verizon authorized retailer in the United States. As a Multi Unit General Manager, you shape our guest experience by coaching your team to give their best to Every Guest. Every Time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, we provide you with the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Victra. If you thrive in a competitive atmosphere and enjoy having fun with your team, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you.

Requirements

• 1-3 years of experience in a retail sales environment.
• 2 years in a leadership/supervisory role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Ability to balance multiple opposing priorities in a multifaceted environment.
• Set goals, evaluate performance, and develop a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• High school diploma or GED.
• One or more years of customer service experience, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, and during peak vacation periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• High level of accountability for all retail store functions and for communicating and implementing the company vision.
• Direct day-to-day activities of the entire store staff.
• Drive high-performance results within a fast-paced, demanding solutions sales environment.
• Focus on optimizing customer and employee experience.
• Act as a mentor for your Assistant General Manager.
• Complete trainings and attend weekly sales leadership calls.
• Motivate your team to do their best in every guest interaction.
• Build, develop, and mentor your sales team.
• Teach, coach, and follow our sales process with Every Guest Every Time.
• Attract and retain top caliber employees.
• Provide ongoing sales training and support for your team.
• Engage in sales strategy development to effectively showcase products and services.
• Ensure store employees meet and/or exceed defined monthly success measurements.
• Develop and implement sales tools and initiatives.
• Maintain performance of your store by running retail inventory compliance.
• Engage in business operations including budgeting, forecasting, analyzing, and providing sales reports.
• Think of innovative ways to drive traffic in stores.
• Own store success and take ownership for store employees' work-related needs.
• Own all guest escalations and provide timely resolution.
• Clearly communicate company objectives and priorities to team members.

Benefits

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Repair and Maintenance
• Education Level: High school or GED