Multi-Store Market Manager - Virginia

Go! Retail Group

14d•Onsite

About The Position

Overview: The Multi-Store Market Manager is responsible for driving sales and managing total operations in a retail store environment. This role will manage a 2-3 retail operations. Must be an excellent leader with abilities to operate and manage various stores. Goal is to ensure stores will meet and exceed sales expectations. Manager must create an engaging and fun experience for our customers and a challenging and rewarding opportunity for our associates. Successful managers are interactive, KPI driven, high energy, and consumer focused.

Requirements

Proven successful experience as a retail senior manager with sales focus
3+ years of retail experience / management experience
Proven ability to drives sales
Create a customer focus environment
Excellent problem-solving abilities
Strong organizational and strong leadership skills
Exceptional communication and interpersonal skills
Enthusiasm about being an impactful and innovative leader
Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset
High integrity, accountability, reliability, and responsible individual who is open to feedback
Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft office
Able to perform basic math functions
Flexible and strives in fast paced environment
Attention to detail
Must have a valid driver’s license with a clean driving record
Must be able to stand for several hours a day and lift up to 50lbs
Standing for long periods of time.

Responsibilities

If any deficiencies are found, work closely with management and staff to clearly outline
Serve as a resource for Store Managers (SM) and have accountability with their success
Clearly communicate sales and KPI goals and report results daily
Must be skilled in leadership, coaching and training, sales generation, and strategic planning
Work with SM on customer service, communication, conflict resolution, business acumen, time-management
Report to Area Sales Manager on progress and issues
Practice Active Selling
Monitor sales on a daily basis and meet daily with store managers to review sales reports
Manage cost and labor by reviewing schedules and inventory
Visit stores and evaluate operations, cleanliness and efficiency of each area
Hold team accountable for results
Recruit, hire and train & train new managers
Facilitate teamwork, active engagement and regulate team meeting
Performance evaluations and metrics
Monitoring the performance of personnel and provide coaching and feedback as needed
Talent management
Work with HR with all employee relations, disciplinary issues and terminations
Be absolutely accountable for cash handling and deposits
Assist with the building and break down of kiosk and in line location
Protect inventory by maintaining appropriate receiving, markdown, and POS processes
Assist Loss Prevention with shrinkage/ cash losses that may occur in stores
Assist and communicate to Managers in seasonal locations the policies and processes
Must have experience and be proficient in general retail software