Multi-Site Mobile Home Community Park Manager

Osprey Management•Town of Brutus, NY

41d

About The Position

Multi-Site Mobile Home Community Park Manager Reports to: Asset Manager/Regional Manager Pay Type: Salary Status: Full-time Classification: Exempt Exemption Type: Administrative Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. Since its inception in 2014, the Firm has raised over $300 million in equity capital and currently has over $600 million in assets under management. Our in-house management company is a leader in asset management; we have a tremendous amount of knowledge blending property management and service provisions to simplify everyday life. Our team encompasses vision, talent, harmony, beliefs, and commitment. We have over 50 professionals in the corporate office dedicated to the in-house management of our 120+ assets. The in-house asset management team also employs over 150 property level staff members at its property locations. Apply today to join one of the Nation’s most prolific real estate asset management firms. Multi-Site Mobile Home Community Park Manager Job Summary: The Multi-Site Community Manager is responsible for overseeing the daily operations of multiple manufactured housing communities. This role ensures financial performance, resident satisfaction, and operational consistency across the assigned properties. The manager leads on-site teams, coordinates maintenance and vendor services, facilitates home sales, and ensures compliance with company policies and applicable laws. This position requires strong organizational, leadership, and communication skills to manage multiple locations effectively. We are seeking a candidate who is proficient in rent management software and comfortable leading a small team of one to three employees. You will manage contractors and vendors, travel between nearby sites as needed, and take ownership of your work without constant direction. You bring initiative, accountability, and a genuine interest in helping transform and strengthen a community. Multi-Site Mobile Home Community Park Manager Role name Compensation (Full Time): Annual Salary $60,000 Compensated On-site living in the amount of $600 for lot rent (must have own home or purchase home to receive free lot rent) Potential Bonus Opportunities 401(k) Plan Medical benefit stipend of $525 per month Dental Insurance Vision Insurance Life, Hospital & Critical Illness Benefits available Pet Insurance Holiday Pay Paid Time Off (PTO) Work/Home Life Balance Opportunities for Career Advancement Flexible Work Schedule

Requirements

Two to three years of management experience within a multi-family, manufactured home or mobile home community environment preferred
Proven ability to lead and support a small on site team of one to three employees
Experience managing vendors, contractors, and maintenance operations
Proficiency with rent management or property management software
Strong working knowledge of Microsoft Word, Excel, Outlook, basic internet research, and fundamental math skills
Self starter who works independently, takes ownership, and follows through without close supervision
Demonstrated problem solving ability across resident relations, personnel matters, finances, maintenance issues, and emergency situations
Strong sales and negotiation skills with a history of meeting or exceeding sales goals
Excellent customer service and communication skills with the ability to engage prospective buyers and current residents effectively
Working knowledge of Fair Housing laws, applicable state regulations, and property management best practices
Clear and professional written and verbal communication skills
Professional appearance and conduct at all times while representing the community
Ability to work a minimum of 40 hours per week with flexibility for additional hours as required to properly manage the asset
Willingness to learn, adapt, and actively contribute to improving and transforming the community
Ability to travel to nearby sites as needed
Valid driver’s license, clean driving record and ability to pass background screening
Commitment to working respectfully with individuals from diverse backgrounds

Responsibilities

Oversee rent collection, fees, and payments at all assigned properties using Rent Manager or similar property management software.
Prepare and review bank deposits, reconcile resident accounts, and generate community-specific financial reports.
Monitor resident delinquencies across sites, communicate outstanding balances, and implement collection procedures.
Review and approve invoices from vendors and contractors; ensure proper coding and timely reconciliation for each property.
Enforce lease agreements consistently across communities and manage the eviction process in compliance with legal requirements.
Process resident move-outs and ensure proper documentation and reconciliation of security deposits.
Serve as the primary contact for resident questions, concerns, and service requests across multiple communities.
Promote a positive and consistent living environment by enforcing community rules and ensuring a high level of customer service.
Support and participate in local community engagement efforts that build goodwill and enhance the reputation of each location.
Oversee the maintenance and appearance of multiple communities, ensuring timely completion of repairs and upkeep of common areas.
Coordinate with internal maintenance teams and third-party vendors to ensure quality and consistency in service delivery.
Conduct regular site visits and inspections to uphold safety standards and company policies.
Work with corporate marketing teams to implement strategies that support occupancy goals across assigned properties
Facilitate mobile home sales by marketing available homes, conducting property tours, negotiating terms, and closing transactions.
Maintain accurate records of home sales and leasing activities in compliance with applicable regulations.
Ensure timely and professional follow-up with prospects across all sites.
Supervise and support on-site staff at each assigned location.
Provide ongoing training, coaching, and performance feedback to ensure operational consistency.
Delegate tasks appropriately and foster accountability across teams at each community.
Ensure compliance with all Federal Fair Housing Act regulations and applicable local housing laws.
Enforce community rules and ensure policies are consistently applied across locations.