Multi-Site Leasing Specialist

Harbor Group Management•Jacksonville, FL

About The Position

In the Multi-Site Leasing Specialist role, you will be primarily responsible for showing and leasing apartments or townhomes to prospective residents, as well as assisting with the total performance of the property, including efficiency, turnover rate, occupancy, income, and operating efficiency. Assist in maintaining and constantly striving to upgrade the physical condition of the property and adhere to all company policies and procedures and all company personnel directives.

Requirements

High school diploma or general education degree (GED), plus one year of relevant experience or equivalent combination of education and experience.
Good leasing and closing skills.
Proficient in Microsoft Office
Strong organizational and communication skills
Excellent interpersonal skills and a demonstrated team player

Nice To Haves

Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube is preferred.

Responsibilities

Greet prospects pleasantly, maintain guest cards, and respond to leads.
Tour prospects around communities, maintain tour routes, demonstrate apartments, and close the sale.
Work renewal leases continuously and assist with lease transfers.
Follow all rental collection policies, including distributing notices and demand letters.
Respond to Distro emails and maintain Advance Day Daily.
Participate in resident retention programs and promotions and maintain on-site resident relations.
Process applications, generate and review all leases for accuracy, and prepare and maintain complete resident files and checklists; strictly adhere to and follow all qualification standards.
Coordinate move-ins; complete final vacant pre-move-in unit walks for all move-ins; and complete move-in and move-out inspections.
Assist in physically walking and inspecting the property at least once daily. It is the responsibility of all employees to pick up paper, cigarette butts, etc., as seen throughout the day.
Assist in completing information for work orders, contacting residents if there is a delay in completing the work order, and ascertaining if completed work was done satisfactorily.
Maintain courteous communications with residents, applicants, and representatives of other companies; maintain a professional demeanor in dress and conduct.
Maintain a thorough knowledge of the area where the properties are located, including shopping, schools, hospitals, etc.; be aware of competitors' rental rates, policies, etc.; and be familiar with the competition's property, including floor plans and amenities.