Multi-Site Leasing Consultant

Realty Center Management Inc•Cameron Park, CA

About The Position

We are a property management company that has been providing unsurpassed property management services to a large and diversified portfolio of properties in California, Texas, and Louisiana for over 30 years. We believe that our associates are our greatest asset, which is why we are dedicated to providing excellent benefits, competitive pay, amazing perks and advancement opportunities Join us in the rewarding career of providing “The Home You Deserve, Service you Trust.” Email or call us for employment opportunities The leasing consultant is charged with assisting the property manager and assistant manager with the day-to-day operations to ensure financial performance of the building and / or apartment community. These responsibilities include following all policies and procedures as outlined in the SOGB, good staff relations, and positive resident relations.

Requirements

High school diploma or GED equivalent
Microsoft Office

Nice To Haves

Customer Service experience
Yardi-preferred

Responsibilities

Answering phone calls, answering e-mails, assisting existing residents, and greeting the prospective residents.
Excellent customer service
Relations including checking phone messages and e-mail messages daily and responding accordingly.
Planning and execution of social functions for residents and ensuring that resident requests are responded to and followed up with.
Monthly newsletters, flyers, texting, e-mail blasting, and social media.
Office organization and office administration including filing invoices, maintaining work order system, and keeping all lease documents organized and accurate.
Refreshments, signs/balloons, opening/closing show units, and walking common areas and the tour path. A daily checklist is utilized at each property.
Showing apartments and floorplans and must develop knowledge of the product, market, and property in order to successfully lease the property.
Mastering phone techniques, closing techniques, and follow up procedures. This also includes processing rental applications and accurate verification as specified in rental criteria
Marketing the property under the guidance of the property manager. This includes promotions, outreach marketing, and finding ways to promote the property to generate traffic.
Assisting with lease renewal correspondence throughout the month and ensuring all renewal documents are signed and completed in the management software.
Move in files and proper procedure in the move in process. The files should be organized and include all proper lease documentation, property addendums, and all signatures must be obtained.
Community Policies must also be explained to residents upon move in. The file will be placed in order of the file checklist, lease signed by the manager, and it will be completed in the management software.
Move out inspection, accepting keys, assessing charges, taking pictures, and accurate notes for each move out
Typing work orders, printing, completing, and proper follow up with residents after completion of work order. The leasing consultant is responsible for correspondence with residents regarding work orders or delays
Completing an accurate market survey to include all pertinent information regarding current competition. Accurate pricing, concessions, occupancy, and amenities must be correct and will be completed in the management software.
Weekly status report due each Monday with accurate reporting of the leasing activity for the week and the current statistics.
Maintain professional appearance at all times
Additional projects as assigned by property manager or regional supervisor.