Site Operations Supervisor - Roswell

Prestige Medical Group•Roswell, GA

9d•$20 - $27•Onsite

About The Position

Front Desk Receptionist needed at a rapidly growing medical practice that currently has five (5) offices: Four (4) Medical Offices with Med Spas, between Jasper, Canton, Roswell, and Rome. Then we also have Pediatrics in Jasper and Canton. Between these locations we currently have 28 Medical Providers (a combination of MDs, NPs, & PAs). Our practice has been rapidly growing over the past 22 years and has plans in place for additional providers to join us in March 2026 along with additional locations to open in 2026 and 2027 to further our growth! This position will primarily be stationed in our Rome Office. The ideal candidate must be willing to commute to our Jasper Main or Canton office for their initial training. The willingness to work at other locations (Jasper, Roswell, Rome, and Woodstock) as needed is a desired qualification.

Requirements

A minimum of 2 years of Front Office experience is required (experience within a clinical setting is preferred)
Excellent Computer Skills Required
Must be willing to work at our Jasper and Canton locations, but flexibility to work at other locations is a desired qualification.
Must be Punctual & Dependable
Must be able to multi-task, & work well under pressure in a fast paced environment
Must be a Team Player & Possess Strong Communication/Leadership Skills
Must possess excellent Customer Service Skills
EMR/EHR Experience Required (Epic EHR Experience Preferred)
Insurance Verification Experience is Preferred

Nice To Haves

Flexibility to work at other locations (Jasper, Roswell, Rome, and Woodstock) as needed
Experience within a clinical setting
Epic EHR Experience
Insurance Verification Experience

Responsibilities

Check-In/Check-Out Process of Patients, abiding by office protocols
Processing all patient registration/intake forms
Patient Demographic and Document Updates
Insurance Eligibility/Benefits Verifications at Time of Service
Collecting Copays, Balances, Deductibles, & Coinsurance at Time of Service
Appointment Scheduling
Appointment Confirmations as needed
Scanning/Processing Medical Records
Referrals/Outside Facility Appointment/Procedure Scheduling
New Patient Resource Tracking
In-House Medication Sales and PDRX Reporting Completion
Answering Telephone encounters and corresponding with clinical teams as needed for patient assistance