Multi-Shift Casino Cashier Supervisor

Caesars Entertainment • Baltimore, MD

88d • $50,000 - $55,000

About The Position

The Multi-Shift Casino Cashier Supervisor serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication.

Requirements

• Must be at least 21 years of age.
• 2+ years of cash processing, banking, or casino cage operations.
• 2+ years of leadership experience.
• Good mathematical and clerical aptitude for accurate record keeping.
• Excellent customer service skills necessary.

Responsibilities

• Review staffing levels and customer flow and assign work areas to team members.
• Review and approve check-cashing transactions as required.
• Monitor checkout money to determine fill requirements.
• Review close out procedures by cashiers, ensure drawer balances and investigate, and record all variances.
• Investigate equipment or facility problems and notify shift manager.
• Investigate and resolve guest complaints or concerns in accordance with standard procedures.
• Train new team members and update all employees on new procedures or policies.
• Assists the Cashier Shift Manager in performance of duties and assumes full responsibility in their absence.
• Monitors casino cashiering activities on the front line, in the specialty banks, main bank and redemption areas.
• Assists in the preparation and coordination of scheduling casino cashiering team.
• Works specialty bank or front line as the business needs warrants.
• Ensure team members are ready to provide exceptional service.
• Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation, and open communication.
• Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company.
• Ensures that team members clearly understand and are held accountable for their performance expectations.
• Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations.
• Recommends and implements change to improve overall team member and guest satisfaction.

Benefits

• $50,000 to $55,000
• Bi-Weekly Pay Dates
• Paid Time Off
• 401(k)
• Medical, Dental, Vision, Life & Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees