Multi-Shift Casino Cashier Supervisor

Caesars EntertainmentBaltimore, MD
88d$50,000 - $55,000

About The Position

The Multi-Shift Casino Cashier Supervisor serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication.

Requirements

  • Must be at least 21 years of age.
  • 2+ years of cash processing, banking, or casino cage operations.
  • 2+ years of leadership experience.
  • Good mathematical and clerical aptitude for accurate record keeping.
  • Excellent customer service skills necessary.

Responsibilities

  • Review staffing levels and customer flow and assign work areas to team members.
  • Review and approve check-cashing transactions as required.
  • Monitor checkout money to determine fill requirements.
  • Review close out procedures by cashiers, ensure drawer balances and investigate, and record all variances.
  • Investigate equipment or facility problems and notify shift manager.
  • Investigate and resolve guest complaints or concerns in accordance with standard procedures.
  • Train new team members and update all employees on new procedures or policies.
  • Assists the Cashier Shift Manager in performance of duties and assumes full responsibility in their absence.
  • Monitors casino cashiering activities on the front line, in the specialty banks, main bank and redemption areas.
  • Assists in the preparation and coordination of scheduling casino cashiering team.
  • Works specialty bank or front line as the business needs warrants.
  • Ensure team members are ready to provide exceptional service.
  • Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation, and open communication.
  • Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company.
  • Ensures that team members clearly understand and are held accountable for their performance expectations.
  • Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations.
  • Recommends and implements change to improve overall team member and guest satisfaction.

Benefits

  • $50,000 to $55,000
  • Bi-Weekly Pay Dates
  • Paid Time Off
  • 401(k)
  • Medical, Dental, Vision, Life & Disability Insurance

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Accommodation

Number of Employees

5,001-10,000 employees

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