Capgemini-posted 5 months ago
El Paso, TX
5,001-10,000 employees

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17 billion. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

  • Clearly communicate (both orally and in writing) with attention to style, tone, and detail.
  • Acquire and promptly provide accurate information.
  • Handle complex and fast-paced situations considerately when taking care of clients and customers.
  • Work well with all levels of staff in a professional manner.
  • Deescalate irate customers during telephone interactions thoughtfully.
  • Maintain awareness of world-wide cultural differences and their impact on public relations.
  • Operate under pressure of target dates and handle last minute requests.
  • Locate and synthesize information from multiple data sources.
  • Analyze and resolve routine and complicated problems.
  • Input, process, and complete assigned work using general knowledge of office procedures.
  • High School diploma or GED.
  • Basic proficiency with Microsoft Office products.
  • General PC knowledge.
  • Ability to perform in a fast-paced environment and adapt to change.
  • Good problem solving/decision making skills.
  • Time management skills.
  • Excellent verbal, written and interpersonal communication skills.
  • Experience in Windows, Microsoft Word, Excel and Outlook applications.
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