Multi Outlet Restaurant Manager

Cache Creek Casino Resort•Brooks, CA

12d

About The Position

Manages the day-to-day operations of Cache Creek Casino Resort’s restaurants as assigned and including beverage and banquet operations. Ensures a high quality of dining experience for all guests through continuous training of service staff and open communication with all support departments. Identify areas of opportunity to improve workflow, guest service and communicate those areas to the Assistant Director of Food and Beverage.

Requirements

Associate's degree (A. A.) or equivalent from two-year College or technical school preferred.
Minimum of ten years of Restaurant Manager experience in high volume full service restaurants, beverage, and banquets.
Experience using Microsoft Excel, Outlook, and Word.
Must be at least 21 years of age.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Cache Creek Casino Resort Tribal Gaming License.
Serve Safe and “TIPS” Alcohol Awareness Certificate.

Responsibilities

Promote Cache Creek Casino Resort in a positive manner and practice the R.I.C.H. philosophy.
Manage all administrative duties in assigned revenue center to include scheduling of staff, performance reviews, attendance, coaching and counseling.
Maintain open communication with all support departments and restaurant managers.
Manage daily operations of assigned restaurant.
Maintain accurate inventories of all equipment and Food & Beverage products.
Master Eatec requisitioning system.
Master the Micros point of sale system.
Master programming of Micros point of sale system.
Master operation of Table Management system.
Maintain all Manager/Assistant Manager administrative duties associated with the financial performance of the assigned outlet.
Manage multiple revenue centers at any given time.
Work a variety of shifts, hours and days of the week without restrictions.
Assist training of Managers and Assistant Managers.
Perform beverage and food inventories as assigned.
Work with training manager to ensure training, standards, and certifications are to standard.
Assist restaurant managers training of staff on all sequence of service standards.
Perform table visitations with guests.
Attend scheduled meetings.
Supervise all employees in the assigned restaurants.
Is responsible for the overall direction, coordination, and evaluation of the assigned revenue centers.
Carries out supervisory responsibilities in accordance with the organization's policies and procedures.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.