Multi-Office Manager

Beacon Oral Specialists•Jupiter, FL

10d•Onsite

About The Position

Your new career awaits you... Are you looking for a company that you can call home and have opportunities to grow? The Office Manager will coordinate administration duties and office procedures to align an efficient, safe, and productive office environment. Essential job responsibilities are as follows: Organize and manage ALL office operations and procedures (internal/external scheduling, office supplies, leadership, troubleshooting, strategic process management, communication, insurance verifications, and billing). Provide general support to office surgeons. Partner with HR to update and maintain office policies and procedures. Schedule appointments and work schedules. Optimize scheduling and staffing to drive revenue and efficiency. Provide an exceptional patient experience. Understand and align office policies and procures to ensure compliance protocols are met. Coach, mentor, and train staff to ensure office policies, procedures, customer support expectations, and compliance initiatives are met/maintained. Manage marketing for the practice locally. Maintain excellent office conditions and arrange necessary repairs/maintenance as needed. Address employee’s queries regarding office management issues.

Requirements

7 plus years of experience managing dental or oral surgery practice operations
Understanding of practice operations "best practices" to drive revenue and increase operational efficiency
Knowledge of operational metrics and experience meeting and exceeding practice goals
Proven background providing exceptional operations management, scheduling, patient support, and customer service
Familiarity with scheduling appointments, leading large teams, and office marketing
High school degree or equivalent required
Driven, organized, and detail oriented in approach to managing responsibilities
Hands on experience with fax machines, printers, phones, and MS Office programs to include Excel, Sharepoint, MS Teams, Outlook, and Outlook calendars
Excellent time management skills and ability to multi-task and prioritize work is a MUST
Attention to detail and problem- solving skills
Excellent written and verbal communication skills
A creative mind with an ability to monitor & suggest improvements
Strong organizational and planning skills in a fast- paced environment
Must be local and able to commute daily
Must be able to stand up to 80% of the time at minimum
Physical requirements include driving, sitting, and standing

Nice To Haves

Knowledge of Dental Insurance plans and procedures preferred
MSO or DSO company setting experience preferred
Experience in an Oral Surgery setting preferred

Responsibilities

Organize and manage ALL office operations and procedures (internal/external scheduling, office supplies, leadership, troubleshooting, strategic process management, communication, insurance verifications, and billing)
Provide general support to office surgeons
Partner with HR to update and maintain office policies and procedures
Schedule appointments and work schedules
Optimize scheduling and staffing to drive revenue and efficiency
Provide an exceptional patient experience
Understand and align office policies and procures to ensure compliance protocols are met
Coach, mentor, and train staff to ensure office policies, procedures, customer support expectations, and compliance initiatives are met/maintained
Manage marketing for the practice locally
Maintain excellent office conditions and arrange necessary repairs/maintenance as needed
Address employee’s queries regarding office management issues