Multi-Line Manager - State Farm Team Member

State Farm Agent•Yonkers, NY

3d•$60,000 - $90,000

About The Position

You May Be a Great Fit as a Multiline Manager at State Farm Insurance - Victoria Anderson Agency, If: You’re the person people rely on when life gets complicated, staying calm and steady while helping customers and supporting office operations. You’re motivated by goals and growth and can turn insights from customer interactions and performance metrics into confident decisions that drive agency success. You genuinely care about your community and are dedicated to providing excellent service while supporting outreach initiatives that strengthen local relationships. You’re a natural relationship-builder who earns trust quickly, whether guiding customers, collaborating with teammates, or contributing to team development. You listen first, then guide , helping customers feel understood while coordinating daily operations and supporting marketing and cross-sell efforts. The Sales Manager is responsible for driving agency growth by leading, coaching, and motivating a high-performing sales team. This role focuses on increasing new business production, improving retention, and ensuring an exceptional customer experience while upholding State Farm’s values and standards. The Sales Manager works closely with the Agency Owner to develop sales strategies, track performance metrics, and cultivate a positive, results-driven culture. Seeking a proactive and organized Multiline Sales Manager to join the team. This role focuses on supporting customers across multiple product lines and contributing to the overall success of the agency through relationship management, outreach, and team coordination.

Requirements

2+ years of Sales Experience.
Experience in the insurance industry with proven cross-sell results.
Strong communication and leadership abilities.
Experience managing or coordinating within a business or customer service setting.
Organized, dependable, and able to manage multiple priorities.
Interest in professional growth within an agency environment.
Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

Develop and implement sales strategies to meet and exceed monthly, quarterly, and annual production goals
Monitor individual and team performance metrics, including new business, cross-selling, and retention
Conduct regular sales meetings and performance reviews
Identify growth opportunities within the local market
Recruit, onboard, and train new sales team members
Provide ongoing coaching, role-playing, and skill development
Foster a competitive, positive, and accountable team culture
Create incentive programs to motivate performance
Drive new customer acquisition through community involvement, networking, referrals, and lead generation strategies
Oversee follow-up systems for internet, inbound, and referral leads
Build and maintain strong relationships with clients and community partners
Ensure consistent delivery of exceptional customer service
Address escalated customer concerns professionally and efficiently
Promote account reviews and policy bundling to increase retention
Maintain compliance with State Farm policies and insurance regulations
Track and report sales data and pipeline activity
Assist in marketing initiatives and local promotional efforts
Engage with new and existing customers to discuss available product options.
Assist customers in reviewing insurance and financial service offerings.
Participate in community activities that build local awareness of the agency.