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Multi-Family Property Assistant Manager
W1 FUNDING LLC - Birmingham, AL
posted about 2 months ago
About the position
The Multi-Family Property Assistant Manager at W1 FUNDING LLC is responsible for overseeing the operations of multiple residential properties. This role requires strong leadership skills, exceptional customer service abilities, and a comprehensive understanding of property management principles. The Assistant Manager will manage day-to-day operations, tenant relations, and maintenance activities while ensuring compliance with company policies and local regulations.
Responsibilities
- Manage day-to-day operations of multiple properties, ensuring compliance with company policies and local regulations.
- Oversee tenant relations, addressing concerns and resolving conflicts in a timely manner.
- Conduct regular property inspections to ensure maintenance standards are met and identify areas for improvement.
- Coordinate maintenance and repair activities, working closely with facilities management teams to ensure timely resolution of issues.
- Maintain accurate records through data entry related to tenant information, lease agreements, and property activities.
- Implement customer relationship management strategies to enhance tenant satisfaction and retention.
- Negotiate contracts with vendors and service providers to secure favorable terms for property services.
- Assist in the leasing process by upselling available units and promoting property amenities effectively.
- Provide administrative support related to real estate functions, including lease renewals and compliance documentation.
Requirements
- Proven experience in property management or a related field is essential.
- Strong conflict management skills with the ability to handle difficult situations professionally.
- Proficiency in data entry and office administration tasks is required.
- Excellent phone etiquette for effective communication with tenants and vendors.
- Familiarity with Low-Income Housing Tax Credit (LIHTC) regulations is preferred but not mandatory.
- Experience in facilities management is a plus, along with a demonstrated ability to negotiate effectively.
- A background in customer relationship management will be beneficial for enhancing tenant experiences.
Nice-to-haves
- Familiarity with Low-Income Housing Tax Credit (LIHTC) regulations is preferred but not mandatory.
- Experience in facilities management is a plus.
Benefits
- Employee assistance program
