MuleSoft Systems Analyst

Veeam Software

4d•Remote

About The Position

Systems Analyst is a key role in the Integrations team under the Corporate Technology umbrella. In this role, you will evaluate existing systems, business processes, and be involved in designing integrations between various systems. You will work closely with business partners, program managers, development and QA team members. You are expected to gather, analyze, and understand business needs, perform research and analysis on the requests to prepare functional requirements and technical solution. You are expected to create mock services, API documentation using swagger. You will support development team with the implementation of the solution and QA team during testing. You will regularly meet with stakeholders for prioritization and planning. You are expected to communicate regular updates with management and stakeholders. This role is remote within the US, but we are prioritizing candidates based in Central and Eastern time zone for team alignment.

Requirements

4+ years of experience as a System Analyst or in similar position in a team responsible for building integrations solutions
2+ years of experience with MuleSoft
Degree in computer science, information systems, or experience in relevant field
Thorough understanding of RESTful and SOAP web services
Proven experience working with MuleSoft’s Anypoint Platform (Design Center, Exchange) to develop mocking services and integrations
Knowledge of HTTP Protocol
Experience working with SQL queries and analyzing the data sets
Knowledge of UML and experience with algorithms, component diagrams, sequence diagrams
Experience working with tools like Postman/SoapUI for API testing
Ability to effectively communicate with key stakeholders to support proposed strategies, process improvements and operational decisions
Excellent interpersonal and communication skills, documentation skills, strong analytical and problem-solving skills
Excellent documentation skills
Able to multitask, prioritize, and manage time efficiently
Knowledge of common end-to-end business processes

Nice To Haves

Knowledge of OpenAPI (Swagger) and RAML (RESTful API Modeling Language)
Familiarity with Salesforce (CRM, CPQ) and its underlying object model, Developer Console and SOQL

Responsibilities

Analyze business requirements, create integration solutions based on the requirements
Prepare functional/non-functional documents for the solution
Document technical solution in Confluence using standard templates and UML diagrams
Evaluate current systems and processes and recommend process improvements
Collaborate with business partners, program managers and cross-functional teams
Collaborate with development team on technical implementation, provide necessary guidance to QA team during testing phase
Conduct regular status update meetings with stakeholders
Take ownership of backlog building and grooming process
Establish relationship with business partners, working with them to deliver better value to the business

Benefits

Unlimited paid time off, plus 3 global VeeaMe Days for self-care
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage from day one
Mental health support, therapy sessions, and digital wellness tools via SupportLinc EAP
401(k) retirement plan with matching contributions up to annual limits
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program