MuleSoft Systems Analyst
About The Position
Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. About the Role Systems Analyst is a key role in the Integrations team under the Corporate Technology umbrella. In this role, you will evaluate existing systems, business processes, and be involved in designing integrations between various systems. You will work closely with business partners, program managers, development and QA team members. You are expected to gather, analyze, and understand business needs, perform research and analysis on the requests to prepare functional requirements and technical solution. You are expected to create mock services, API documentation using swagger. You will support development team with the implementation of the solution and QA team during testing. You will regularly meet with stakeholders for prioritization and planning. You are expected to communicate regular updates with management and stakeholders.
Requirements
- 4+ years of experience as a System Analyst or in similar position in a team responsible for building integrations solutions
- 2+ years of experience with MuleSoft
- Degree in computer science, information systems, or experience in relevant field
- Thorough understanding of RESTful and SOAP web services
- Proven experience working with MuleSoft’s Anypoint Platform (Design Center, Exchange) to develop mocking services and integrations
- Knowledge of HTTP Protocol
- Experience working with SQL queries and analyzing the data sets
- Knowledge of UML and experience with algorithms, component diagrams, sequence diagrams
- Experience working with tools like Postman/SoapUI for API testing
- Ability to effectively communicate with key stakeholders to support proposed strategies, process improvements and operational decisions
- Excellent interpersonal and communication skills, documentation skills, strong analytical and problem-solving skills
- Excellent documentation skills
- Able to multitask, prioritize, and manage time efficiently
- Knowledge of common end-to-end business processes
Nice To Haves
- Knowledge of OpenAPI (Swagger) and RAML (RESTful API Modeling Language)
- Familiarity with Salesforce (CRM, CPQ) and its underlying object model, Developer Console and SOQL
Responsibilities
- Analyze business requirements, create integration solutions based on the requirements
- Prepare functional/non-functional documents for the solution
- Document technical solution in Confluence using standard templates and UML diagrams
- Evaluate current systems and processes and recommend process improvements
- Collaborate with business partners, program managers and cross-functional teams
- Collaborate with development team on technical implementation, provide necessary guidance to QA team during testing phase
- Conduct regular status update meetings with stakeholders
- Take ownership of backlog building and grooming process
- Establish relationship with business partners, working with them to deliver better value to the business
Benefits
- Unlimited paid time off, plus 3 global VeeaMe Days for self-care
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage from day one
- Mental health support, therapy sessions, and digital wellness tools via SupportLinc EAP
- 401(k) retirement plan with matching contributions up to annual limits
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
