Mukwa Service Staff-Bartender

Odawa Casino Resort • Mackinaw City, MI

118d • $9 - $40

About The Position

The Mukwa Service Staff-Bartender at Odawa Casino Resort is responsible for providing upbeat, positive, friendly, and excellent service to every guest who approaches the bar/dining/deli area. This includes preparing and pouring drinks, serving food, and placing food orders for guests. The role requires maintaining a professional approach to team members and guests, ensuring a clean and organized environment, and adhering to health codes and financial controls.

Requirements

• Must have a minimum of one (1) year bartending or working in the service industry.
• Must be able to anticipate customer needs and expectations.
• Must read, write, and speak English fluently.
• Must have basic math skills.
• TIPS training and certification must be completed within thirty (30) days of employment.
• Must be able to meet physical requirements such as significant lifting up to fifty (50) pounds.
• Must be flexible with shifts and days off, including overtime, weekends, and holidays.
• Must be able to obtain a key gaming license in accordance with regulations.

Nice To Haves

• Preference applies to Native Americans in accordance with applicable tribal law.

Responsibilities

• Maintains a positive and professional approach to Team Members and guests.
• Greets, welcomes, and invites guests back.
• Waits on all guests, serves food and beverages, and bartends.
• Anticipates the needs and wants of guests.
• Uses product knowledge to up-sell and suggestive sell.
• Prepares drinks with proper portions and ingredients.
• Operates liquor dispensing system and cash register.
• Accounts for all cash, charge, and hosted sales.
• Ensures accuracy when counting down cash registers.
• Keeps a neat, organized, stocked, and clean environment.
• Maintains respectful control over guests and informs management of complaints.
• Monitors guest consumption and responds according to TIPS training.
• Keeps the bar area stocked and ready for guests.
• Replenishes bar snacks and supplies.
• Maintains inventory control.
• Completes side-work, set-up, or closing duties as assigned.
• Follows proper storage and safety guidelines.
• Operates all equipment and utensils as required.
• Washes beverage glasses and empties trashcans.
• Follows established departmental procedures and applicable laws.
• Maintains grooming and appearance according to policies.
• Attends all required meetings and completes training satisfactorily.
• May work at other properties as needed.

Benefits

• Pay range of $9.00 - $40.00 including tips.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation