MTC Operations Assistant - Information Desk (Part-time)

Temple Square Hospitality Corporation • Provo, UT

115d

About The Position

This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.' The Operations Assistant is an entry support level individual contributor that supports administrative and secretarial needs for different groups of our operations teams. Assistant typically is a first point of contact for the area and works with a team of other assistants to provide support/service. Assignments may differ by area.

Requirements

• Familiar with computers and MS office applications, including Word, Excel, and Outlook
• Excellent Public Relation skills
• Ability to handle stressful situations
• A high degree of personal organization and self-management
• Manage complex and highly confidential information
• Excellent social skills, able to operate with diplomacy, tact, and empathy
• Ability to manage multiple tasks and achieve deadlines under pressure
• Ability to understand and strictly uphold policies and procedures
• Flexibility with work schedules (24/7 coverage is provided by certain areas of operations teams)
• Ability to learn new computer programs quickly

Nice To Haves

• Returned missionary
• Fluency in a second language
• MTC experience
• 1 year of office experience

Responsibilities

• Answers both internal and external phone calls and directs to appropriate department as necessary
• Corresponds and works with MTC employees and ecclesiastical staff, MTC and church departments, missionaries, and general public
• Greets, welcomes, and provides directions for MTC official visitors and visiting public
• Communicates MTC standards, protocols and policies to missionaries and visiting personnel
• Oversees inventory of various things (keys, missionary materials, office supplies, mtc vehicles, etc.) and orders supplies as needed
• Assists missionaries (check in, materials, schedules, travel arrangements, legal documents, emergencies, etc.)
• Receives, packages and ships materials for missionaries
• Organizes and reviews missionary information/items in preparation for arrival to MTC or departure from MTC and arrival at mission
• Facilitates travel arrangements and itineraries for missionaries
• Tracks important missionary information
• Assists in making adjustments for missionary schedule/travel changes
• Assists in the interviewing, hiring and training of new team members
• Assists in team trainings and implementation of new policies/practices
• Assists in evaluating processes to increase efficiency and accuracy
• May include other temporary assigned duties at the MTC (e.g. assisting with Mission Leadership Seminar)

Benefits

• Part-time role offers 25 hours per week
• Overnight shifts include an additional $1.00 per hour

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administrative and Support Services