MSPL Account Manager - ARN

McKesson
8dRemote

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. We are seeking an Account Manager for our Remote Sales Team to support individual clinics within the American Rheumatology Network (ARN). As an ARN Account Manager for our Remote Sales Team, you will be responsible for developing business relationships with key stakeholders within the American Rheumatology Network of community practices. You will manage 25-40 existing customers in our business within a geographic territory.

Requirements

  • Degree or equivalent and typically requires 2+ years of relevant experience.
  • Sales and/or account management experience in a professional setting preferred
  • Microsoft Office Suite
  • Business acumen and analytics usage to identify opportunities and trends
  • Excellent communication skills, both written and verbal.
  • Ability to work with various teams to an end resolution and positive result.
  • Organized, accountable, assertive, and focused on results.
  • Team player with strong interpersonal and resource management skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
  • Influential communicator with focus on active listening and customizing messages appropriately for differing audiences.
  • Able to travel extensively overnight to customers within a specified book of business - 30% by car & plane.
  • Must have a valid driver's license with a clean, active, unrestricted driving record/MVR.

Nice To Haves

  • Familiarity and working knowledge of the pharmaceutical/healthcare industry

Responsibilities

  • Develop and maintain effective working relationships with Physicians, Administrators, C- suite, Pharmacists, Nurses, etc.
  • Identify potential opportunities for McKesson to deliver value to each customer in the form of differentiated and routine value. We make every effort to quantify the financial impact of the value unless we are not allowed to for business reasons.
  • Support the development of Therapeutic Interchange meetings (TIC), Quarterly Business Reviews (QBR) and End of Quarter GPO optimization meetings with each customer. These are the routine touch points of our team with each customer every quarter.
  • Retain Customers through the negotiation of distribution agreements between the practice, ARN and McKesson.
  • Function as the primary point of contact for McKesson Provider specialty for each ARN customer serviced within their book of business.
  • Collaborate effectively with internal teams, including the Onmark GPO, Clinical Specialists, Customer Success Managers, Customer Care, Medically Integrated Dispensing, Advisory Services, Finance, Pricing and Operations. This collaboration requires coordination of internal and external meetings with the subject matter experts within each McKesson Specialty support businesses.
  • Manage a book of business effectively to achieve annual performance objectives including Gross Profit and Revenue performance to plan. In addition, there will be unique business objectives each fiscal year depending on the strategic priorities of the business and the customer needs.
  • Effectively promote additional products and services to existing customers ensuring our wide range of support is being utilized by all eligible customers.
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