MSP Systems Engineer

PeopleSharp • Madison, WI

5d • $85,000 - $100,000 • Onsite

About The Position

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? A Madison-based Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion. We’ll Provide: Collaborative environment, ability to learn about many different industries, flexible PTO, and opportunities to volunteer in the community with some great organizations Salary of $85,000-$100,000 Significant room for professional growth Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability What You'll Do: Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Keep up with current and emerging technologies and help develop standards, processes, and procedures Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO. Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD. Perform network configuration and support including switches and firewalls Prepare and maintain system documentation and standards of work. Maintain exceptional customer service at all times

Requirements

• 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.)
• 2+ Years supporting Windows Server and Active Directory
• 2+ Years working with networking and firewalls
• 5+ Years combined IT support experience
• Enjoy working as part of a collaborative team and in a fast-paced environment
• Analytical thinking, problem solving, and the ability to learn quickly
• Ability to work a light, rotating on-call schedule
• Technical curiosity

Nice To Haves

• Associate’s or Bachelor’s degree in an Information Technology-related field is preferred
• Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products

Responsibilities

• Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises
• Keep up with current and emerging technologies and help develop standards, processes, and procedures
• Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO.
• Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD.
• Perform network configuration and support including switches and firewalls
• Prepare and maintain system documentation and standards of work.
• Maintain exceptional customer service at all times

Benefits

• Collaborative environment
• Ability to learn about many different industries
• Flexible PTO
• Opportunities to volunteer in the community with some great organizations
• Salary of $85,000-$100,000
• Significant room for professional growth
• Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree